[Solved] Some files still waiting in a que

[himself]

Hello,

I have syncing problem more the one year since version 1.* to current release (2.3.7). Some files, approx. 20, in a huge synced folder (922GB, 75k files) remains in a que and will never sync. If I add more files, they are synced immediatelly, but these 20 are still in the que. I have, for example, file
d:\Jarda\Backup\m\lynax\LHB3\LHB3\Collections\CFs.cs, which waits in the que. If I rename it, it's synced. If I only change attributes, timestamp or content, it stays unsynced. Another file CF.cs is absolutely ok. If I put the same file into different folder, it is synced! I really have no idea, what is wrong. The situation is the same for other synec folders (some files remain unsynced).
Logs seem to be ok, ignore lists are commented out.
Both machines are Windows 10 (were Windows 7 and various BTSync versions). The problem persists.
Any help is very appreciated.

Jaroslav

[Helen]

Jaroslav,

Possible reasons are:

1) lack of permissions for Sync to read-write the file on either side

2) filename being in non-utf encoding. Perhaps, when you rename it, it become a utf and gets synced.

2) these particular files are being busy. 

Unfortunately, without seeing the logs from both peers I cannot know for sure . Please send the logs to support, here's instruction. 

 

[Helen]

that was a read-only share with these files changed there. Enabling "Overwrite" option helped.