notmepromise Posted July 21, 2016 Report Share Posted July 21, 2016 hi! It appears that windows 10 is causing the bittorent sync settings and identity to reset each day. I've disabled windows update and am hoping it stops, but it seems like it's maybe not bittorent sync's fault? But I am not having issues in any other programs though. Basically, each day after the computer has been shut off, new boot up, bittorent sync starts on startup, and it has no identity and a new one has to be created and all folders synced again. No data is being lost, it's just losing all settings daily. I THINK it's windows update that's doing it. Any ideas? Quote Link to comment Share on other sites More sharing options...
Remirus Posted July 22, 2016 Report Share Posted July 22, 2016 notmepromise, do you have the latest 2.3.8 version on all your devices (at least in "My devices" list)? 2.3.0-2.3.3 versions have a bug when folders were disconnected or removed, it could be related with your case. Could you reproduce the issue and send us logs? I created the ticket in the support system and sent you the link to upload logs. Quote Link to comment Share on other sites More sharing options...
notmepromise Posted July 29, 2016 Author Report Share Posted July 29, 2016 On 7/21/2016 at 10:13 AM, notmepromise said: It looks like after I disabled windows updates it didn't delete the identity, but it did still mess settings up after reboot. I didn't see any link sent to me but I'm attaching to this post. sync.log.1469749588.zip sync.zip - last activity with messup in it Quote Link to comment Share on other sites More sharing options...
Remirus Posted August 3, 2016 Report Share Posted August 3, 2016 notmepromise, thank you for clarification and for sending us logs. Unfortunately they don't show that Sync created new identity and folders weren't disconnected. I've resent you the message on your e-mail with more details about your case and with the link to upload logs. Quote Link to comment Share on other sites More sharing options...
notmepromise Posted August 10, 2016 Author Report Share Posted August 10, 2016 That's fine, it may be ok after I disabled windows 10 updates. I can't recreate for now, the computer is down. Quote Link to comment Share on other sites More sharing options...
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