Why does this program install 2 versions and not uninstall??


TimHorton

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HI I downloaded this program and it keeps installing two programs...one is 5.25 MBs and the other is 8.25MBs.   When I download the program everything seems ok on initial launch however, the first time I click on the desktop icon to launch the program a pop up box appears wanting to install yet ANOTHER version! 

What are the 2 files? When I try to uninstall, the base program is uninstalled but when I use the %appdata%\ to delete the bittorrent sync folder it tells me that another program is using the folder and cannot be deleted.

Any help and explanation would be greatly appreciated.

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Sounds like you've installed Sync both as a Windows Service, and as a regular stand-alone Windows application.

For further information, please see:

https://help.getsync.com/hc/en-us/articles/207701296-Running-Sync-as-a-service-on-Windows

https://help.getsync.com/hc/en-us/articles/208096663-How-to-uninstall-the-Sync-service-

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