Sign in to follow this  
TimHorton

Why does this program install 2 versions and not uninstall??

Recommended Posts

HI I downloaded this program and it keeps installing two programs...one is 5.25 MBs and the other is 8.25MBs.   When I download the program everything seems ok on initial launch however, the first time I click on the desktop icon to launch the program a pop up box appears wanting to install yet ANOTHER version! 

What are the 2 files? When I try to uninstall, the base program is uninstalled but when I use the %appdata%\ to delete the bittorrent sync folder it tells me that another program is using the folder and cannot be deleted.

Any help and explanation would be greatly appreciated.

Share this post


Link to post
Share on other sites

Sounds like you've installed Sync both as a Windows Service, and as a regular stand-alone Windows application.

For further information, please see:

https://help.getsync.com/hc/en-us/articles/207701296-Running-Sync-as-a-service-on-Windows

https://help.getsync.com/hc/en-us/articles/208096663-How-to-uninstall-the-Sync-service-

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this