[Solved] Resilio Sync 2.4 hanging repeatedly

[wplate]

Syncing with a new remote computer today and Resilio hung repeatedly. The cursor was a spinning beachball.

I forced Sync to quit, but even after relaunching it hung again. Crash logs attached.

I'm bummed, but hoping to get it working. We have used BTSync for a long time for syncing media at one company, and now I'm working remotely with someone new and trying to integrate Resilio Sync into this project.

Version 2.4.0 (2.4.0)

Thanks.

Resilio Sync_2016-08-30-164846_WesRetinaMBP.cpu_resource.diag

Resilio Sync_2016-08-30-165945_WesRetinaMBP.cpu_resource.diag

Resilio Sync_2016-08-30-170950_WesRetinaMBP.hang

[Helen]

Hi,

Thanks we will check that. 

[wplate]

I hope you can suggest a workaround asap

Thanks

[Helen]

@wplate

1. Can you please take Sample Process by Activity monitor? click on Sync -> gear icon - >Sample process. Take some 2 of them, ok? 
2. Is it RC1 or RC2? 

[wplate]

2. How do I know? Get info says what I pasted above.

[wplate]

 

1 hour ago, Helen said:

@wplate

1. Can you please take Sample Process by Activity monitor? click on Sync -> gear icon - >Sample process. Take some 2 of them, ok? 
2. Is it RC1 or RC2? 

Sample attached.

http://www.screencast.com/t/4ZW2C91q

 

Sample of Resilio Sync.txt

[wplate]

1 hour ago, Helen said:

@wplate

2. Is it RC1 or RC2? 

If RC2 was released yesterday, I had RC1. This has been installed for a couple weeks(?).

I just downloaded and installed RC2

[wplate]

So far RC2 is more stable for me. Hasn't hung yet.

[Helen]

@wplate,

thank you once again for the report. Turns out you have the same issue that was reported and the cause is fixed in RC2. 
Since you've updated, how Sync behaves? 

[wplate]

It is behaving so much better! Thanks.