MitchellBundy Report post Posted September 1, 2016 When I sync a folder using selective sync, not always, but sometimes, .bts files hang around after the folder is completely synced. However, if I unsync an image that should be linked to that .bts file, it creates a new .btsi file that I can use to sync back. It's a little bit of a mess. On Windows, there's something similar, but if I unsync the file individually (not a whole folder) and sync it back, the extra .bts file goes away. Quote Share this post Link to post Share on other sites
Helen Report post Posted September 2, 2016 @MitchellBundy, We see that you've also opened a support ticket thread, let's continue there, to avoid duplicated threads. Quote Share this post Link to post Share on other sites
MitchellBundy Report post Posted September 2, 2016 @Helen yeah, sorry, posted this topic before realizing it would be more appropriate as a support ticket. Quote Share this post Link to post Share on other sites
Helen Report post Posted September 6, 2016 did you get reply on the ticket? We haven't heard back from you ever since. Quote Share this post Link to post Share on other sites
