MitchellBundy Posted September 1, 2016 Report Share Posted September 1, 2016 When I sync a folder using selective sync, not always, but sometimes, .bts files hang around after the folder is completely synced. However, if I unsync an image that should be linked to that .bts file, it creates a new .btsi file that I can use to sync back. It's a little bit of a mess. On Windows, there's something similar, but if I unsync the file individually (not a whole folder) and sync it back, the extra .bts file goes away. Link to post Share on other sites
Helen Posted September 2, 2016 Report Share Posted September 2, 2016 @MitchellBundy, We see that you've also opened a support ticket thread, let's continue there, to avoid duplicated threads. Link to post Share on other sites
MitchellBundy Posted September 2, 2016 Author Report Share Posted September 2, 2016 @Helen yeah, sorry, posted this topic before realizing it would be more appropriate as a support ticket. Link to post Share on other sites
Helen Posted September 6, 2016 Report Share Posted September 6, 2016 did you get reply on the ticket? We haven't heard back from you ever since. Link to post Share on other sites
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