Synology Sync App 2.3.7-1 can not be started

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neser Member

neser

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On 9/9/2016 at 9:44 AM, RomanZ said:

Synology published wrong build for ARMADA* architectures. We are working with them to get it fixed. Please install this build thru manual package installation.

Hi @RomanZ,

Package for Armada370 it's work already? I'm trying to install in Synology 213j and it doesn't start.

Thx

Edit:

I'm running DSM 6.0.2-8451 Update 1

Edited by neser
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neser Member

neser

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17 hours ago, Helen said:

what exactly package are you trying to install now? is it the one Roman provided? or the one from our page ? Use the latter/ 
what error it gives? do you have admin user enabled? Any details would be really appreciated. 

I've tried to install both. The package of the web doesn't start and I can't install the Roman's package. It isn't soported by my DS213j.

Admin user is enabled.

And I've tried to modify config file changing the port because it worked once in previosly versions but this time it doesn't works.

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neser Member

neser

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The build upload by Roman is for armadaxp and my Synology has armada370. This is what happen... "this package is not admited by this Diskstation"

f6mop.jpg

I have  allowed Syno to install non-signed packages and the user "admin" is enabled.

 

And with the official version to ds213j, armada370 for dsm 6.0, the app can not started. The browser starts loading.....and never end.

ru9yxj.jpg

117h5sp.jpg

 

 

Edited by neser
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RomanZ Advanced Member

RomanZ

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Posted

@neser Could you please SSH to your NAS and do the following (with the "official version to ds213j"):

1. Check if sync is running (process name is rslsync)
2. If not, attempt to start it up manually with command 

/usr/local/resiliosync/bin/rslsync --config /usr/local/resiliosync/var/sync.conf

and see what is the output?

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neser Member

neser

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Hi, I've tried to do what you tell me but I don't know if I'm doing well. So... here are the results of netstat and the sync.log file.

sync.log

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ynamite New User

ynamite

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Hi RomanZ

I'm having the same issue as neser. I was able to activate the package, but when navigating to the resilio page (port 28888) the page cannot be displayed.

My DS is running exclusively on SSL and security is setup pretty tight. Could that have anything to do with it?

EDIT: I'll post my logs/results ASAP (still at work atm).

Really keen to try Resilio :)

Thanks a lot!

Best

yner
 

Edited by ynamite
info about logs
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neser Member

neser

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Thx @Romanz

I've just send the log file to support.

Before I couldn't find the way to hide de code :/

Here is the result of  "netstat -anp | grep sync"

  


admin@DiskStation:~$ netstat -anp | grep sync
(Not all processes could be identified, non-owned process info
 will not be shown, you would have to be root to see it all.)
tcp        0      0 0.0.0.0:53677           0.0.0.0:*               LISTEN      15014/rslsync
tcp        0      0 0.0.0.0:28888           0.0.0.0:*               LISTEN      15014/rslsync
udp        0      0 169.254.130.230:41487   0.0.0.0:*                           15014/rslsync
udp        0      0 192.168.1.16:49491      0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:1900            0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:53677           0.0.0.0:*                           15014/rslsync
udp        0      0 127.0.0.1:33466         0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:3838            0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:3838            0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:3838            0.0.0.0:*                           15014/rslsync
unix  3      [ ]         STREAM     CONNECTED     7363600  15014/rslsync
unix  3      [ ]         STREAM     CONNECTED     7363599  15014/rslsync
admin@DiskStation:~$
Edited by neser
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neser Member

neser

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I've tiped again the command with root access 

admin@DiskStation:~$ sudo netstat -anp | grep sync
Password:
Sorry, try again.
Password:
Sorry, try again.
Password:
tcp        0      0 0.0.0.0:53677           0.0.0.0:*               LISTEN      15014/rslsync
tcp        0      0 0.0.0.0:28888           0.0.0.0:*               LISTEN      15014/rslsync
udp        0      0 169.254.130.230:41487   0.0.0.0:*                           15014/rslsync
udp        0      0 192.168.1.16:49491      0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:1900            0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:53677           0.0.0.0:*                           15014/rslsync
udp        0      0 127.0.0.1:33466         0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:3838            0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:3838            0.0.0.0:*                           15014/rslsync
udp        0      0 0.0.0.0:3838            0.0.0.0:*                           15014/rslsync
unix  3      [ ]         STREAM     CONNECTED     7363600  15014/rslsync
unix  3      [ ]         STREAM     CONNECTED     7363599  15014/rslsync
admin@DiskStation:~$
 

Edited by neser
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ynamite New User

ynamite

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Posted

I've got it working now, fyi.

My problem was that I was trying to access the Resilio page from outside my LAN through DDNS (and I've not setup my router to allow Resilios ports, duh, newb). Trying it in my LAN worked liked a charm.

I'm extremely impressed by the way. I've used Barracuda Copy and SugarSync as well as Dropbox before this and the speed of Resilio boggles the mind. I've got it running on a modest DS212J and even after dropping roughly 3.5 GB (~13500 smallish files) in a share folder, Resilio didn't bat an eye. What would have taken SugarSync at least 2 hours, Resilio completed within Minutes. Later I added about 400 MBs in 3 PSDs, and before I could check how long the upload estimate was, the files had already been synced. It's like magic :) I hope it continues to run as smoothly as it does now, again, very impressive.

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