Anh Huynh Posted November 8, 2016 Report Share Posted November 8, 2016 I have tried different settings (*) but I can't get btsync to work store its data on an external disk on my sony xperia xa dual. Any ideas? (*) Turn on Debug mode with a tricky subject in Support; Enable phone debug mode; Stop/Restart the app, reboot the phone, .... Quote Link to comment Share on other sites More sharing options...
Helen Posted November 27, 2016 Report Share Posted November 27, 2016 Disable Simple mode in Sync settings, did you try that? Quote Link to comment Share on other sites More sharing options...
Anh Huynh Posted November 27, 2016 Author Report Share Posted November 27, 2016 Hi Helen, I tried the advanced mode. I also tried to follow this article https://help.getsync.com/hc/en-us/articles/209643433-SD-card-gimmicks-on-Android-. I only got error "permission denied" or "can't open the destinatin folder". Thanks, Quote Link to comment Share on other sites More sharing options...
Helen Posted November 28, 2016 Report Share Posted November 28, 2016 Please contact support and, if possible, make and send them the screen recording to illustrate the steps you do, or describe the exact steps and your . Thanks Quote Link to comment Share on other sites More sharing options...
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