QNAP "styles.css" not found (404)

[solarizde]

Hi,

have a strange behavior on one of my two NAS Systems (both QNAP) sync is not working. If I open the Admin Interface I see a blank page, a look in the browser console tells me 404 Error on styles.css.  A log from my nas directly:

 

[21:24:47.383] Debug log mask has been set to 80000000
[21:24:47.405] Features mask has been set to 0
[20170103 21:24:47.423] ZIP: Can't locate [version] in zip, error -100.
[20170103 21:24:47.457] UDP: bound listening socket 7 to IP 0.0.0.0:51337
[20170103 21:24:47.507] Found config file of different version of sync: 2.4.1, will try to create settings backup
[20170103 21:24:47.508] Will backup file ###CHANGED###.11548.db-wal
[20170103 21:24:47.508] Will backup file ###CHANGED###11538.db
[20170103 21:24:47.509] Will backup file ###CHANGED###11543.db-shm
[20170103 21:24:47.509] Will backup file ###CHANGED###.11543.db-wal
[20170103 21:24:47.509] Will backup file ###CHANGED###.10957.db
[20170103 21:24:47.509] Will backup file ###CHANGED###.11543.db
[20170103 21:24:47.509] Will backup file ###CHANGED###.11194.db
[20170103 21:24:47.509] Will backup file ###CHANGED###.11548.db
[20170103 21:24:47.509] Will backup file ###CHANGED###.11257.db
[20170103 21:24:47.510] Will backup file ###CHANGED###.11548.db-shm
[20170103 21:24:47.510] Will backup file ###CHANGED###.11454.db
[20170103 21:24:47.510] Will backup file ###CHANGED###.11199.db
[20170103 21:24:47.510] Will backup file ###CHANGED###.10960.db
[20170103 21:24:47.521] Will backup file sync.dat
[20170103 21:24:47.521] Will backup file ###CHANGED###.1.db
[20170103 21:24:47.522] Will backup file settings.dat
[20170103 21:24:53.234] ZIP: Can't locate [css/style.css] in zip, error -100.
[20170103 21:24:59.883] NAT-PMP: Unable to map port with NAT-PMP.
[20170103 21:25:37.764] Backup completed, folder /share/MD0_DATA/.qpkg/ResilioSync/storage/sync-v2.4.1-1483475087.backup
[20170103 21:25:37.765] Found old backup settings, removing: /share/MD0_DATA/.qpkg/ResilioSync/storage/sync-v2.4.1-1483474436.backup
[20170103 21:25:38.134] Loading sync.dat version 2.4.1, current version 2.4.4
[20170103 21:25:38.196] My PeerID: ###CHANGED###
[20170103 21:25:38.328] MD[init]: Master Folder: load
[20170103 21:25:39.001] LC: LoadLicenses: use PRO license: folderid = ###CHANGED###, shareid = ###CHANGED###, type = 2, expire = 2145916800
[20170103 21:25:58.403] ZIP: Can't locate [css/style.css] in zip, error -100.
[20170103 21:26:54.645] ZIP: Can't locate [css/style.css] in zip, error -100.

 

[Helen]

These css missing are not critical and just remain from previous Sync versions. Ignore that.

[solarizde]

Ok then the Problem is located elsewhere.

If I open the startet resilio Sync Webinterface on my QNAP it only shows a empty nav bar with a blank page.

If I look at the website sourcecode it is present but page does not render.

Chrome Version 55.0.2883.87 m (64-bit)

 

 

[solarizde]

UPDATE:

 

Ok, I manuelly need to  reinstall it. A normal reinstall or delete and install from the UI wasn't enough.

1. Uninstall App from QNAP App Menu

2. Reboot NAS 

3. SSH to NAS

rm -R /share/MD0_DATA/.qpkg/ResilioSync

3. Reinstall resilio.

 

Now it's working. Still have several 404 Errors on loading Version and styles but as you said seems not to be a problem.

 

[Helen]

Just don't pay attention to those css and js, these are redundant legacy, and not related to webui being blank.

If you encounter that problem again, instead of reinstalling, try deleting settings.dat and settings.dat.old files /share/MD0_DATA/.qpkg/ResilioSync (stop Sync before doing that) .