Willy Posted February 15, 2017 Report Share Posted February 15, 2017 So When I try to setup in win7 resilio it doesn't work. It remains blocked on process. I setup in safe mode with only some services on and all goes well. The I start after setup and it doesn't run but when I try in safe mode all is OK! Where is the problem? Quote Link to comment Share on other sites More sharing options...
Helen Posted February 15, 2017 Report Share Posted February 15, 2017 can you explain what is "blocked on process"? Quote Link to comment Share on other sites More sharing options...
Willy Posted February 15, 2017 Author Report Share Posted February 15, 2017 I had been able to install Relislio only run Windows 7 in safe mode. Once setup, now resilio opens his window but it is white. It doesn't run. But if win7 is in safe mode it runs perfectly Quote Link to comment Share on other sites More sharing options...
Helen Posted February 16, 2017 Report Share Posted February 16, 2017 If it opens a window, it means that it already runs. Did you check the process in Task manager? Can you please give more details about your case: Do you install it with admin user? is it registered correctly in the Programs (in Control panel). Do you install it as service or not? Was it update or clean install? Do you have any security apps that might be blocking Sync installation? In non-safe mode go to the storage folder (%appdata%\Resilio Sync), delete settings.dat and settings.dat old, start Sync. If the problem remains, collect sync.log from the storage and send to support. Quote Link to comment Share on other sites More sharing options...
Willy Posted February 16, 2017 Author Report Share Posted February 16, 2017 Hi so this is the problem I have to install resilio sync in win7 like client I already have a FreeNas with resilio installed It is a brand new install maybe there is any security app that block my Sync but I don't know which app I Quote Link to comment Share on other sites More sharing options...
Helen Posted February 17, 2017 Report Share Posted February 17, 2017 what about Internet Explorer - is it enabled on this PC and what is its version? Quit Sync, Go to %appdata%/Resilio Sync and delete settings.dat , settings.dat.old and sync.dat and sync.dat.old. Start Sync. If that doesn't make any difference, take sync.log from this directory and send to me. 15 hours ago, Willy said: maybe there is any security app that block my Sync but I don't know which app antiviruses, firewall, etc. whichever you have enabled/running. Quote Link to comment Share on other sites More sharing options...
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