Repeatedly Crashing


Robert Mah

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Sync used to only crash once in a while, which was annoying but I could live with it.  It is now repeatedly crashing on me before anything can finish syncing.

Sometimes it says it is sending the dump.  Once it said "Resilio Sync has crashed.  Unable to generate crash dump. Reason: Failed to get address for MiniDumpWriteDump".  Usually it doesn't seem to send a dump.

I have six shares, most are fairly large at 19GB, 19GB, 18GB and 9GB in size.

I'musing version 2.4.4 (732) on Windows 10 on an i5 machine with 64GB of RAM.

I've attached the log file from just after a crash but before I restarted Resilio Sync.   There are a bunch of .dmp files in my AppData\Roaming\Resilio Sync dir but they are empty (0 bytes in size).

 

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  • 1 year later...

what version? operating systems? environment details? after what changes in setup it started crashing? 
please tell these details to support and send debug logs and crash dumps. 

https://help.getsync.com/hc/en-us/articles/206664730-Collecting-debug-logs-

https://help.resilio.com/hc/en-us/articles/206214615-Collecting-crash-reports-mini-dumps-and-core-dumps

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