Robert Mah Posted February 23, 2017 Report Share Posted February 23, 2017 Sync used to only crash once in a while, which was annoying but I could live with it. It is now repeatedly crashing on me before anything can finish syncing. Sometimes it says it is sending the dump. Once it said "Resilio Sync has crashed. Unable to generate crash dump. Reason: Failed to get address for MiniDumpWriteDump". Usually it doesn't seem to send a dump. I have six shares, most are fairly large at 19GB, 19GB, 18GB and 9GB in size. I'musing version 2.4.4 (732) on Windows 10 on an i5 machine with 64GB of RAM. I've attached the log file from just after a crash but before I restarted Resilio Sync. There are a bunch of .dmp files in my AppData\Roaming\Resilio Sync dir but they are empty (0 bytes in size). Quote Link to comment Share on other sites More sharing options...
Helen Posted February 27, 2017 Report Share Posted February 27, 2017 Robert, We've got the support ticket from you,. let's proceed investigation there and update forum once it's resolved. Quote Link to comment Share on other sites More sharing options...
gleep52 Posted July 4, 2018 Report Share Posted July 4, 2018 Any update to this? I'm having my resilio crash about twice a day for the past few days now. Very frustrating. Quote Link to comment Share on other sites More sharing options...
Helen Posted July 4, 2018 Report Share Posted July 4, 2018 what version? operating systems? environment details? after what changes in setup it started crashing? please tell these details to support and send debug logs and crash dumps. https://help.getsync.com/hc/en-us/articles/206664730-Collecting-debug-logs- https://help.resilio.com/hc/en-us/articles/206214615-Collecting-crash-reports-mini-dumps-and-core-dumps Quote Link to comment Share on other sites More sharing options...
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