need to rename files to sync sometimes


Recommended Posts


i noticed on 2.4.x and on the last version 2.5.0 952, with pro licence, sometimes i have some files that do not sync.

If i just rename them, sync starting. Maybe it's some files that have been locked (i'm not sure it is) but even if i restart computers they do not sync till i rename the file.


Is this an know issue ? what can i do ?


Link to comment
Share on other sites

no, it's not a known issue. For Sync to sync files, Sync shall first learn about this file, then hash it and then merge into database. From your description it looks like Sync is not notified about the file unless you rename it. Try to just touch the file so that its mtime changes. 

Also, more details about the case and setup would be nice. Pro users are welcome to contact support directly. 

Link to comment
Share on other sites

  • 1 month later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.