iaw4 Posted May 19, 2017 Report Share Posted May 19, 2017 a resilio sync peer that used to work. now it no longer does. it has a correct key. but the peers think it is offline now (they know it exists.) this is a linux machine. I have had sync failures in the past because of permissions, but because of the offline message, I do not think this is the case. looking at the rslsync , the last messages look like this: [20170518 19:31:48.889] Relay: Connection to the relay[107.182.230.198:3001] has been lost with error: 104 (Connection reset by peer) [20170518 19:31:48.914] D! 10SyncTcpReq[0x00007f26344b90a0]: EOF - error: 103 (Connection to the relay server has been lost) [20170518 19:31:48.915] PD[A568] [E94F] (t:0 a:2): failed to open tunnel[0x00007f26344b90a0] to [::]:0/RELAY - error: 103 (Connection to the relay server has been lost), enc: SRP, tunnels: 0 now, the linux machine also sits together behind a firewall with one of the peers, and this peer is free from the firewall. I am beginning to be embarrassed about sending megabyte long log files to the poor people at support... is there a step-by-step guide to troubleshooting on linux ? sort of like "first ping here, then telnet there, you should get this response, to check that your write permissions to the destination work, do this" etc. /iaw Quote Link to comment Share on other sites More sharing options...
iaw4 Posted May 19, 2017 Author Report Share Posted May 19, 2017 ...but now I have a connection again, though from another peer. this is very confusing. the network was up all the time, so this was not it. A troubleshooting procedure would be a great help. Quote Link to comment Share on other sites More sharing options...
Helen Posted May 22, 2017 Report Share Posted May 22, 2017 there is no 'telnet that and ping that" guide, there is a list of things to check and you can use any tool you want/like/are used to to verify that, cause Sync uses a standard TCP/UDP connection to peers. In your case, direct connection is not possible and thus relay is used. On 5/19/2017 at 5:48 AM, iaw4 said: used to work. now it no longer does. what happened between used to work and no longer does? anything is the setup changed? Quote Link to comment Share on other sites More sharing options...
iaw4 Posted May 22, 2017 Author Report Share Posted May 22, 2017 weirdly, nothing. and weirdly, it started to work again, again nothing. this is why a step-by-step guide to checking where it is stuck (or a shell script) would be great. Quote Link to comment Share on other sites More sharing options...
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