nebu Posted May 31, 2017 Report Share Posted May 31, 2017 I was wondering if I should change my license from the old Sync Pro (yearly renewal for some 30$) to sync Home Pro or Family. I am currently using Sync in between various computers and mobile devices for me and my wife. Sync Family sounds good for me so my wife and I could use different accounts (we are currently using differnet folders in one account). Would there be any disadvantages when changing from Pro to Family? In general I don't have a problem with a yearly or monthly fee, the product is definitely worth it, but Sync Business is too expensive for personal use. Regards, Ben Quote Link to comment Share on other sites More sharing options...
Helen Posted June 1, 2017 Report Share Posted June 1, 2017 1) You definitely don't need Business. And once you still use a yearly subscription, but apparently use is per personal purposes, please contact support (refer to Helen) and tell them your license ID (or order ID). They'll convert your license to non-subscription type. You won't be charged yearly. 2) You also don't need to update to Home Pro. Once you have your license converted to non-subscription, you can upgrade to Family pack: Use the link below, where instead of ##### you need to put the OrderID. You can learn Order ID from Purchase confirmation mail, or if the mail is lost, or ask support (provided you tell them license ID or at least the e-mail)https://www.resilio.com/buy/upgrade-to-family/?order_id=##### Once updated, download the new license key and share it with your wife. You both can use the same license key for your separate identities (accounts as you call them) . Quote Link to comment Share on other sites More sharing options...
drego85 Posted June 16, 2017 Report Share Posted June 16, 2017 Sorry what's is the difference between Sync Home Pro and Sync Family Pro? Thanks Andrea Quote Link to comment Share on other sites More sharing options...
Helen Posted June 19, 2017 Report Share Posted June 19, 2017 no difference from features/performance POV, they are the same. But Home Pro is for individual usage, can be used only by you. Family pack can be used by up to 5 family members. Quote Link to comment Share on other sites More sharing options...
drego85 Posted June 19, 2017 Report Share Posted June 19, 2017 8 hours ago, Helen said: no difference from features/performance POV, they are the same. But Home Pro is for individual usage, can be used only by you. Family pack can be used by up to 5 family members. Ok, perfect! I imagined... Andrea Quote Link to comment Share on other sites More sharing options...
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