Mad Marv Posted June 16, 2017 Report Share Posted June 16, 2017 I've been using Sync to keep external hard drives on two computers in sync. One of these hard drives had a hardware failure and is no longer mountable. The other half of the pair lost almost all of the files and folders. Is this normal during a hardware failure? I somehow thought that the other half of the sync pairing would survive. Quote Link to comment Share on other sites More sharing options...
Helen Posted June 16, 2017 Report Share Posted June 16, 2017 it depends on how that hardware failure actually happened and what it was exactly. Sync might have been able to process the file updates and synced those. For example, events 'files deleted' was received earlier than "drive unmounted". Check Archive on the other peer - see if the files are there. To investigate this case, please send the logs from both peers to support. You can take the logs from storage folder. Quote Link to comment Share on other sites More sharing options...
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