Tian Posted July 25, 2017 Report Share Posted July 25, 2017 (edited) UI crashed after I upgrade to the latest version 2.5.6(1043).Even I tried to removed and reinstall it , issue still exist. My OS is Win7-64bit. BTW,I can't see the peers online.I can't sync my documents for a few weeks. what can I do? Edited July 26, 2017 by Tian attach screen shots Quote Link to comment Share on other sites More sharing options...
Tian Posted July 26, 2017 Author Report Share Posted July 26, 2017 I posted it twice, how to delete another one? Quote Link to comment Share on other sites More sharing options...
Helen Posted July 26, 2017 Report Share Posted July 26, 2017 What exactly is the symptom pf UI crash? What is the error at the bottom? Sorry, I'm not Chinese speaker. I guess it's "no connection to tracker" - the known problem that Sync is now blocked in China Quote Link to comment Share on other sites More sharing options...
Tian Posted July 26, 2017 Author Report Share Posted July 26, 2017 Thanks for your reply. @Helen You can see some unusual perfomace in the screen shots that I attached. In the pic1, you can see the strange at the search bar, it cover the scroll bar. And some icons around the "Hide" . whatever I click the Hide button, it's no any response. In the pic2, some Tips only appears a part of it on the left of window. In the pic3, the position of scroll bar is unusual. In the pic4, I just want to show you the version. Another question, can I use VPN or turn on the proxy function in the " Settings" to avoid the GFW ?if could work, pls tell me how to do this. Many thanks. Quote Link to comment Share on other sites More sharing options...
Helen Posted July 27, 2017 Report Share Posted July 27, 2017 What version dod you upgrade from and can you send the logs form this PC to us? I cannot guarantee that VPN and proxy will work. we're working on GFW problems now. Quote Link to comment Share on other sites More sharing options...
Tian Posted July 27, 2017 Author Report Share Posted July 27, 2017 @Helen I upgrade from 2.5.2(966) to 2.5.6(1043). how to send logs form to you, the size of logs file over the Max size i can attach. Quote Link to comment Share on other sites More sharing options...
Helen Posted July 27, 2017 Report Share Posted July 27, 2017 they are only 11 MB. Anyway, PM'ed the link to upload files. Quote Link to comment Share on other sites More sharing options...
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