Willowful Report post Posted July 30, 2017 I turned on photo backup on my iPhone yesterday and I was confused by the mess it made. groupXXX, 500 of them, plus 100APPLE and 101APPLE and the only folder with anything in it is 101APPLE. What is this mess? I was expecting something more like what I get out of dropbox, just a folder with the photos in it. Share this post Link to post Share on other sites
Ceciclia Garcia Report post Posted May 24, 2018 Some iPhone upback software maybe help you.Just contact your iPhone and your personal picture with USB cable,then 1-Click back up. Share this post Link to post Share on other sites
Gane O'dwyer Report post Posted May 25, 2018 This is how iOS stores files inside Photos app - grouped. Sync backups them as is. Previously Sync didn't do that, which imposed certain limitations to backing up all files. And after multiple requests this was changed. Share this post Link to post Share on other sites
justjoyce Report post Posted June 27, 2018 Try to contact Apple support to resolve this concern, this has happened to me a few years ago and I am glad that they get to resolve it. But then again it will be better if you copy the important files on your laptop or computer just in case this happens again. Share this post Link to post Share on other sites
