No tracker connection available

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I am facing an error "No tracker connection available" and i am not able to connect my mobile to the desktop app. I am using a port number which is listening only in TCP but not in UDP.

Please help me

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This is still happening, several days later.

At first I suspected it's because Resilio had no staff in the office over the Christmas period to look into their infrastructure problems to figure out why their trackers can't be reached. But now we're well into January and the problem persists. So that can't be it. I wonder how one can trust using a service where many days can go by without the company fixing its servers.

Haven't heard a peep from anybody at Resilio about what's going on either. No information, no updates, no acknowledgement of the problem. At this stage there's simply no telling whether they even know or care.

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