Helen

Latest Desktop Build 2.5.10

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Dear community,

Sync 2.5.10 is now available. You can get it via direct links below or from official download page. Build is not yet available via auto-update.

Direct Download Links:

A list of what's new, improved, changed, and fixed in this version is available in the change log.

OS X icon fix is not included here! 

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27 minutes ago, ivarson said:

Beware, i upgraded manually from 2.5.9 and my identity was lost after successful upgrade. had to join in my other ppers and re-index everything.

Windows 10 x64

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@ivarson, before updating, did you have big total amounts of upload/download bits? like, 10-15 Tb or around this? 
If yes, then fix for this case is in 2.5.10. If not, please send the debug log to support. Thanks. 

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No, there were no upload nor download, and I've never seen the Tb-unit. I did the same upgrade procedure on a laptop (without all those shares and there was no issue there).

Im afraid I've disabled debug (FFFFFFFF0 in debug.txt,) and turning it on now wouldn't reveal anything i suppose

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FFFFFFFF0 in debug.txt means that logging is enabled. Anyway, send the logs, whichever you have, better than nothing at all. Also, send the sync.dat and sync.dat.old from the storage. Then find sync-v2.5.9-#####.backup folder inside the storage and send the sync.dat and from there. Please in any way differentiate it from the former sync.dat when sending to support. Thanks.

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How come all my 2.5.9 clients aren't finding the update through the Sync app? I've done a "Check now" on all of them and none of them are seeing it... have a mix of macOS and Windows 10 machines as well as a Synology NAS client

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