Sync as a service - Web UI - Unable To Link Device (Popup Not Working)

[laurin1]

I am converting a machine to use Sync as a service (Windows 7 Pro, x64). I got it installed and all appears to be working, but when I click Link Device, nothing happens. I've tried Chrome and IE. 

[Helen]

Did you apply the license or at least enabled Trial Period? If Free version "Link device" button does not work, it's grayed out.

[laurin1]

6 hours ago, Helen said:

Did you apply the license or at least enabled Trial Period?

I've never had to do that before, normally I just link with a device that has a valid license and it works.

[Helen]

2 minutes ago, laurin1 said:

link with a device that has a valid license

that's the point. the device to which you link must have a license so that you could click 'link device' button and get the M-key. Others, which are being linked, may not have it - paste the M-key from a Pro device to "Manual Connection" here, it will link to Pro

[laurin1]

I guess I'm not being clear. I have several devices already connected - those devices work. I'm trying to install on a new machine. Most of the time it works, but this one machine did not work - when I clicked Link Device I did not get the popup so that I could enter the key (not get the key, enter it).

FYI, I found a workaround:

Settings, License, then click on on the manual connection link.