Rickard Posted January 28, 2018 Report Share Posted January 28, 2018 I've been using Sync home for a long time, and haven't had one problem so far. But yesterday I ran into a big one. I have a file server and a laptop. Both run Windows 10 and they've been syncing quite a lot of folders for me. So yesterday I thought I'd set up an off-site backup, and as that would sync to a VPS, I'd thought I'd make that copy encrypted. So I changed the folders I wanted to sync to the VPS to encrypted. The server is the master. I added the encrypted key on the VPS encrypted backup folders, and that seems to work very well. Almost everything is synced now. Then I added the folders with an RW key on my laptop, and that's when the trouble started. After a few percent of syncing, Resilio running on my laptop crashes. It doesn't matter if I run as an app or as a service. Nor does it matter if I install Resilio completely clean. Other instances tick on like there's no tomorrow. It's just my laptop that fails. I use a Surface Book 2 with 16 GB of memory, Windows 10 completely updated. Quote Link to comment Share on other sites More sharing options...
Helen Posted January 29, 2018 Report Share Posted January 29, 2018 Sync version? Quote Link to comment Share on other sites More sharing options...
Rickard Posted January 29, 2018 Author Report Share Posted January 29, 2018 Ah, sorry, that would be useful information of course... The version is Sync Home, 2.5.12 (1191). Also, I changed back to unencrypted folders, and now everything works alright again. So it has something to do with the encryption key. Quote Link to comment Share on other sites More sharing options...
Helen Posted January 29, 2018 Report Share Posted January 29, 2018 all peers? Crash on encrypted folders was fixed in 2.5.10. If all have 2.5.12 and still Sync crashes, send crash dumps and debug logs to support. Quote Link to comment Share on other sites More sharing options...
Rickard Posted January 29, 2018 Author Report Share Posted January 29, 2018 Yes, it's the same version on all peers. I'll try to find the time to set it up again and get the logs sent to you. It isn't the peer that has the encrypted folder key that crashes, nor the 'master' peer. It's a third peer that has the RW key that crashes if that folder also has an encrypted key somewhere. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.