License per user, or per install?


nothsa

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I've asked Resilio this question in multiple places (Twitter, Facebook, email) but have received no response. Hoping I can get some clarity here.

Does anyone know if the Sync Family license is per-user or per-install? The site implies per-user, but I want to make sure before I buy. I only have 3 family members, but between phones, tablets, desktops, laptops and home servers, it's easily over 5 installs.

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Per User: https://www.resilio.com/buy/sync-home/?seats=1

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Sync Home Pro

License can be used by 1 user (link unlimited devices using My Devices feature).

 

Sync Home Family Pro

License can be used by up to 5 users (each user can link unlimited devices using My Devices feature).

You can install Resilio Sync on as many devices as you want, as long as it's not for commercial use. So you can install Resilio Sync on all your family member devices with a single user license, too. Then it is, as if you own all the devices. 

But: All your family members will have the same user account in Resilio Sync and thus can see the same shares. That becomes problematic if you plan to sync financial data on your devices and also want to sync other shares with your kids devices. Then they also have access to the financial data shares. 

If you don't want this and want that each family member has its own private shares and has to share them with others in order to sync them, then you need another license, in case of the family license you get 5 independent users. 

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  • 2 weeks later...

Hey!

Sorry to open up this thread again but I still have some interrogation/doubts about this licensing system. In my case, I already installed my licence on several devices (mine), with the same identity. Till there everything seems logical. I have a Sync Home Pro licence by the way. But after that I installed this licence on the computer that stands at my parent's house with a complete other identity and I have no problem using it to sync to my folders or even create new folders to sync with other people. So, how can Resilio Sync know that two devices belong to two "different" persons if it's not based on the identity? And, what's the point to buy a "family" licence if I can do the same with a standard Home Pro one? Apart respecting the deontology code of course...

Could you bring me some light on this?

Thanks!

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Dear Gane,

Ok for contacting the support, but to tell them what? I'm actualy having no issue with my licence. I just try to understand how this works. I first thought that Sync would recognize the user according to the name we enter when we configure each device. But this doesn't seem to be the case as I could still use my licence with a different user name. Then I read somewhere that it might be based on the unique identifier I have, but I also read that this identifier is based on the name I enter, so obviously not...

Finally, I perfectly understand what you mean in term of single/family user(s), but if there is no way to distinguish if two devices belong to one single user or to 2 different ones, I'm just pointing out that buying the "family licence" is based on the client's honesty ;-).

Have a great day.

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@Egon Heuson This thread would help ypu to understand that we do not count any seats in the Sync Home and Sync Family Pro license as it base don per user model not per seat. So it means you will never observe on which devices have to applied it.

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Ok for contacting the support, but to tell them what? I'm actualy having no issue with my licence. I just try to understand how this works. I first thought that Sync would recognize the user according to the name we enter when we configure each device. But this doesn't seem to be the case as I could still use my licence with a different user name. Then I read somewhere that it might be based on the unique identifier I have, but I also read that this identifier is based on the name I enter, so obviously not...

 

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but if there is no way to distinguish if two devices belong to one single user or to 2 different ones, I'm just pointing out that buying the "family licence" is based on the client's honesty ;-).

You are right. But I hope that we will edit our EULA rules ASAP on the web page as nobody cancelled them.

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Dear Gane,

Thanks for this information. That looked a bit weird 'cause usually, licences that are based on users and not on seats are linked to an "account" (email, identifier, name, etc.) to oblige people to purshase another licence when they want to use another account on their device. Here it doesn't seem to be the case.

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  • 1 month later...

To my opinion, nothing. You can even use different account names with the same Home Pro licence. Just if you do this, the devices won't be "synchronized automatically". But you can still add the folders manually. Their is no control on the number of seats or the user name. However, ethically, it’s better to buy a Family version if you use this licence on computers of other family members or friends. It’s a way to thank them for the great they’ve done in this software development. That’s why I enjoyed their last offer and upgraded my licence to family version (an extra $10 really worth this software).
So again, from the info I could get from the Resilio Team, I would say their is no technical interest to switch from Home Pro to Home Family Pro, unless you want to thank the great work they’ve done on developing such great software.
But again, it's only what I could conclude from what I read, and it's succeptible to change in the future if they start to control the number of seats or user names.

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