harrisc Posted July 26, 2018 Report Share Posted July 26, 2018 I just upgraded my Samsung s7 to 2.6 and now on startup it crashes everytime. I have never had it crash before. Any suggestions? Quote Link to comment Share on other sites More sharing options...
harrisc Posted July 26, 2018 Author Report Share Posted July 26, 2018 Just installed the next version. App starts for a few seconds then crashes Could not send feedback Quote Link to comment Share on other sites More sharing options...
Helen Posted July 27, 2018 Report Share Posted July 27, 2018 please contact support directly. thanks. Quote Link to comment Share on other sites More sharing options...
harrisc Posted July 27, 2018 Author Report Share Posted July 27, 2018 I managed to send feedback with logs, once for each version. I have not had a response yet Chris Quote Link to comment Share on other sites More sharing options...
Gane O'dwyer Posted July 30, 2018 Report Share Posted July 30, 2018 @harrisc Are you sure? I wasn't able to find it our system. Quote Link to comment Share on other sites More sharing options...
harrisc Posted July 30, 2018 Author Report Share Posted July 30, 2018 When the app crashed I sent the logs with comments on 2 occasions for 2 separate versions Chris Quote Link to comment Share on other sites More sharing options...
Gane O'dwyer Posted July 30, 2018 Report Share Posted July 30, 2018 @harrisc What the e-mail address was used? Quote Link to comment Share on other sites More sharing options...
harrisc Posted July 31, 2018 Author Report Share Posted July 31, 2018 When the app crashed I hit the feedback button. I just had a thought. Does the feedback go to Resilio or Android developers? If the later, I apologise for not sending information to Resilio Quote Link to comment Share on other sites More sharing options...
Helen Posted July 31, 2018 Report Share Posted July 31, 2018 that feedback goes to android developers, but our android developer also received it. New fixed version was pushed to the store (build 786). Update it. Or I'd even recommend reinstalling. Quote Link to comment Share on other sites More sharing options...
harrisc Posted July 31, 2018 Author Report Share Posted July 31, 2018 The new version was automatically installed and all is working now. Regards Chris Quote Link to comment Share on other sites More sharing options...
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