kvv213 Posted September 22, 2019 Report Share Posted September 22, 2019 Hello everyone, I'm many years of Sync user and sync my data between computers, servers and mobile devices. Currently I have P20Pro with Android and sync some audiobooks and photos form/to this smartphone to my servers and desktops. But for already a year I experience a problem with Resilio Sync. It stops operating after several days of activity. It just don't connect to any other device and any other devices can't connect to the mobile. From the interface it looks like Resilio is fully workable but deep sleeps. So I can open interface, select folders but the program keeps rejecting the synchronization. If I try to exit from Resilio - it can't. It is trying and trying to exit without any success. Only reboot helps. My preferences are: sync only at WiFi connection, doesn't sync if the battery is 15% and low. But connection to WiFi, 100% of battery and connected power sources - doesn't change anything. What to do and where to look for a solution? Quote Link to comment Share on other sites More sharing options...
Frank Maier Posted September 22, 2019 Report Share Posted September 22, 2019 Same problem, Samsung Galaxy S9. Instead of rebooting you "just" have to force stop the app from the app settings in Android. Then open Resilio Sync again and it fully works again. I suspect it's some kind of aggressive sleep mode implemented in Android, but other apps are able to still work, even after several days, so Resilio should be able to fix it, too. Quote Link to comment Share on other sites More sharing options...
kvv213 Posted September 22, 2019 Author Report Share Posted September 22, 2019 1 minute ago, Frank Maier said: Same problem, Samsung Galaxy S9. Instead of rebooting you "just" have to force stop the app from the app settings in Android. Then open Resilio Sync again and it fully works again. I suspect it's some kind of aggressive sleep mode implemented in Android, but other apps are able to still work, even after several days, so Resilio should be able to fix it, too. The problem is that I can't kill it via embeded taskmanager of P20Pro. It is unkillable But I was able to kill it via "app settings in Android". And the android sleep settings are disabled for Sync. Quote Link to comment Share on other sites More sharing options...
mwyarm Posted September 23, 2019 Report Share Posted September 23, 2019 I am on a S7 Edge and I have the same problem. After a couple of days you open the app and if you try to use "exit" it just spins for 1-2 minutes. I just end up rebooting the phone. Quote Link to comment Share on other sites More sharing options...
riahc3 Posted October 4, 2019 Report Share Posted October 4, 2019 Force Stopping the app works....It connected instantly. Quote Link to comment Share on other sites More sharing options...
kvv213 Posted October 4, 2019 Author Report Share Posted October 4, 2019 Just now, riahc3 said: Force Stopping the app works....It connected instantly. That is a work around but not good behaviour of the app.... Quote Link to comment Share on other sites More sharing options...
devinthesky Posted April 30, 2020 Report Share Posted April 30, 2020 Registering the same problem, Samsung Galaxy Note 3 with Android 10. App stops syncing after a day or two, must restart phone to get sync going again. Quote Link to comment Share on other sites More sharing options...
kvv213 Posted April 30, 2020 Author Report Share Posted April 30, 2020 This is a registered problem by Resilio (according to their support) but without any estimation to fix it. Due to this moved to syncthing permanently. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.