Randomhero180 Posted March 14, 2020 Report Share Posted March 14, 2020 Hello I installed sync to back up my photos, it is only seeing 6 of over 3k photos. When I went to a photo and looked at one to send it to someone it then added it to resilio is this normal? Thanks! Quote Link to comment Share on other sites More sharing options...
Helen Posted March 19, 2020 Report Share Posted March 19, 2020 Camera backup looks only into Camera Roll on on iOS, and does not backup live photos. Are all those 3,000 photos - in camera roll? If so, please reach out to support with debug logs, a few screeenshots of the Photos app and Sync backup view. Thanks. Quote Link to comment Share on other sites More sharing options...
Andy+ Posted March 19, 2020 Report Share Posted March 19, 2020 Another circumstance must also be examined. The Android APP has to be restarted on the newer Android systems so that it runs. If you started it manually, it runs, but if the screen is closed again, it stops in the background and "freezes" and nothing is synchronized anymore. You have to open the APP again manually so that it can be reactivated. This hangs up often enough and the entire smartphone has to be restarted. The automatic start (autostart at boot) also no longer works. I therefore no longer use the Smartphone APP. Quote Link to comment Share on other sites More sharing options...
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