kelemvor Posted May 30, 2022 Report Share Posted May 30, 2022 Hi, I just added a new machine to a folder I've been syncing to other machines without any issues. The new machine has been syncing since yesterday and seems to be working just fine. When I checked it this morning, the Status column says "Can't download file". However, there's no information about what file it thinks it's 'having issues with. There are no fancy permissions on the folder. The History tab shows nothing under Error, Warning, or Info. I checked the Source machine and it doesn't show any error message. Just the destination shows the message. The sync is still running, so whatever the error is, doesn't seem to be too important. Is there somewhere I can look to figure out what file is causing the problem and how I go about resolving the issue? I did a Rescan but it didn't seem to have any effect. Thanks. Quote Link to comment Share on other sites More sharing options...
Tony R Posted June 3, 2022 Report Share Posted June 3, 2022 Newest build 2.7.3 lists one of the changes as "fixed non-clickable 'cannot download file' error". Quote Link to comment Share on other sites More sharing options...
Tony R Posted June 3, 2022 Report Share Posted June 3, 2022 Exercise caution. I just updated to hopefully fix this problem and it only made it worse. Quote Link to comment Share on other sites More sharing options...
Andy+ Posted June 3, 2022 Report Share Posted June 3, 2022 Maybe download manually https://help.resilio.com/hc/en-us/articles/206664870-Western-Digital https://forum.resilio.com/topic/73727-latest-desktop-build-273/ Quote Link to comment Share on other sites More sharing options...
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