Kworr Posted August 12 Report Share Posted August 12 Hi. I tried getting free Resilio subscription and found out it can't be delivered to my primary mail. I guess I can use GMail for that, though this was a surprise. Just reporting an issue in case someone faced it too. Quote Link to comment Share on other sites More sharing options...
robtain Posted August 12 Report Share Posted August 12 I've tried in three different browsers, but the form to request a new free license key doesn't work. Filled in the ReCAPTCHA, accepted cookies, and made sure that Content Blockers were all deactivated, but no success! https://app.screencast.com/8N3BuIIvl8290 Quote Link to comment Share on other sites More sharing options...
Alex_W Posted August 12 Report Share Posted August 12 Hi, Could you please try to subscribe again with your primary email address? Quote Link to comment Share on other sites More sharing options...
Alex_W Posted August 12 Report Share Posted August 12 Thank you for your report! Could you please check your mailbox now? Quote Link to comment Share on other sites More sharing options...
robtain Posted August 12 Report Share Posted August 12 Got it. Thank you! Quote Link to comment Share on other sites More sharing options...
Thorsten Posted August 12 Report Share Posted August 12 Hi, I tried to submit a support ticket [1] but I cannot submit the form. I assume because my license key is not accepted. I guess its "too old" its from 2015... With kind Regards Thorsten [1] https://escalate.resilio.com/submit_ticket Quote Link to comment Share on other sites More sharing options...
Kworr Posted August 12 Author Report Share Posted August 12 Still doesn't work. I asked for the logs and got this: Aug 12 17:55:14 ratatosk postfix/smtpd[61568]: NOQUEUE: reject: RCPT from unknown[167.89.92.202]: 450 4.7.25 Client host rejected: cannot find your hostname, [167.89.92.202]; from=<bounces+2687894-e04d-arcade=b1t.name@am.resilio.com> to=<arcade@b1t.name> proto=ESMTP helo=<o1.o1.resilio.com> It looks like host o1.o1.resilio.com is just missing DNS entry, while rDNS is already properly set up. Quote Link to comment Share on other sites More sharing options...
JonHoward42 Posted August 12 Report Share Posted August 12 Hi. I'm finding the same thing. I'm setting up a new Mac, completed the online form for a free license which is apparently to be emailed to me but nothing is received. Other emails arrive, just not from Resilio. Is there a problem with the Resilio license service at the moment? (I've used Resilio sync for many years and this is the first time an actual license has been required - I guess things have moved on since I last installed it from scratch 🙂) Quote Link to comment Share on other sites More sharing options...
NiceTry Posted August 16 Report Share Posted August 16 @Alex_W I have the same problem. I tried several email adresses and never received the email to complete my registration. So what do I do now? Please help! Quote Link to comment Share on other sites More sharing options...
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