Btsync crashes on my Windows 8.1 Pro - I tried both the 64bit and 32bit version of current revision. It opens correctly till the welcome window shows http://screencast.com/t/Pdh9g0o1I and crashes when I click "continue"
I am a new user, hence have not had it installed before. Win 8.1 is up to date as by Windows Update.
It also crashes if I use the built in support request feature.
/edit: I tried the older versions 2.0.93 and 2.0.85 in both 32bit and x64 and they show same behaviour.
Windows error report: ------------ Problem signature: Problem Event Name: APPCRASH Application Name: BTSync.exe Application Version: 2.0.104.0 Application Timestamp: 55222abd Fault Module Name: MxMUm.dll Fault Module Version: 8.15.1.1243 Fault Module Timestamp: 50c19d33 Exception Code: c0000005 Exception Offset: 00014db8 OS Version: 6.3.9600.2.0.0.256.48 Locale ID: 1031 Additional Information 1: 19cc Additional Information 2: 19cce854302537c54a2cd73476abb0fb Additional Information 3: 5f0d Additional Information 4: 5f0d68cda56bbfae56e8c3072914032c
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[Solved] Fresh Btsync Install Crashes On Windows 8.1 When Continuing From The Welcome Window
in Sync Troubleshooting
Posted · Edited by paulw
Btsync crashes on my Windows 8.1 Pro - I tried both the 64bit and 32bit version of current revision.
It opens correctly till the welcome window shows http://screencast.com/t/Pdh9g0o1I and crashes when I click "continue"
I am a new user, hence have not had it installed before.
Win 8.1 is up to date as by Windows Update.
It also crashes if I use the built in support request feature.
/edit: I tried the older versions 2.0.93 and 2.0.85 in both 32bit and x64 and they show same behaviour.
Windows error report:
------------
Problem signature:
Problem Event Name: APPCRASH
Application Name: BTSync.exe
Application Version: 2.0.104.0
Application Timestamp: 55222abd
Fault Module Name: MxMUm.dll
Fault Module Version: 8.15.1.1243
Fault Module Timestamp: 50c19d33
Exception Code: c0000005
Exception Offset: 00014db8
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1031
Additional Information 1: 19cc
Additional Information 2: 19cce854302537c54a2cd73476abb0fb
Additional Information 3: 5f0d
Additional Information 4: 5f0d68cda56bbfae56e8c3072914032c
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\WINDOWS\system32\en-GB\erofflps.txt
--------------------------------------