Sync Troubleshooting

Having problems with Sync? Found a bug? This is the place to post about it!

3,646 topics in this forum

  1. I've Encountered a Sync Issue. How Can I Get Help?

    By RomanZ,
    • 6 replies
    • 48.9k views

  2. Files not being received: ERROR_FIX_SUFFIX_FILE

    By Jeremy,   
    • 0 replies
    • 8 views

  3. Sync across multiple computer using links

    By LucyH,
    • 0 replies
    • 7 views

  4. Linking linux device fails

    By RollerRalle,
    • 1 reply
    • 34 views

  5. Error 1000 and incorrect credential

    By WebBiulead,
    • 1 reply
    • 44 views

  6. WebGUI and "resilio-sync.service does not exist."

    By limotux,
    • 2 replies
    • 489 views

  7. Device appears to be offline after Ubuntu update to 23.10

    By MatseB,
    • 0 replies
    • 68 views

  8. trial - very poor speeds

    By JonoA,
    • 7 replies
    • 111 views

  9. "Cancel receiving" doesn't

    By bar_foo,
    • 0 replies
    • 117 views

  10. Sync indexing #snapshot files in infinite loop

    By Foopy,
    • 0 replies
    • 17 views

  11. [PRO] bug: lost file after 'Remove from this device'

    By omegus,
    • 4 replies
    • 717 views

  12. My syncing looks stuck with a couple of files and I can't find which one

    By st-mich,
    • 1 reply
    • 164 views

  13. Losing trust in Sync: reverting to old document versions

    By SyncMan4ever,
    • 0 replies
    • 28 views

  14. Randomly Getting Machine "disconnected By Owner"

    By kodyb,   
    • 11 replies
    • 3.7k views

  15. Sync won't sync

    By BRUCE RATCLIFFE,
    • 3 replies
    • 192 views

  16. [Raspberry Pi] Database Error

    By Mouserider,
    • 6 replies
    • 259 views

  17. How to resume syncing with existing Sync folder but newly Installed Windows

    By ap10,
    • 1 reply
    • 184 views

  18. MacOS Sonoma 14.1 - Resilio Sync hangs at startup, never recovers

    By Maciej,
    • 0 replies
    • 27 views

  19. "Can't download file" - Which file? How do I fix it?

    By kelemvor,
    • 8 replies
    • 2.4k views

  20. Database files' size - again

    By Fisher,
    • 2 replies
    • 119 views

  21. No permission to access files FIX

    By STILIT,   
    • 2 replies
    • 632 views

  22. Can't download file

    By harrisc,
    • 15 replies
    • 13.4k views

  23. Encrypted folder sync fails to find peers, requires SYNC-SRP

    By Zachariah,
    • 0 replies
    • 119 views

  24. Finder extension /sync to this device not working macOS Ventura?

    By RetroYogi,
    • 2 replies
    • 151 views

  25. Sync Process Pins CPU and stops Responding

    By Kazumasan,   
    • 0 replies
    • 99 views