RomanZ

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About RomanZ

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    Sync Support

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  1. Make relay and tracker available via HTTPS

    1. No. If corporate firewall blocks UDP, Sync still has chances to connect over TCP. But in TCP case you'll 100% need to manually port forward at home. 2. Same here. If tracker server is not available from your office location, you'll need to explicitly forward ports for UDP at home. 3. It depends on how you use Sync. If you use Sync's UI, you can simply specify your home public address and port forwarded in folder properties (see Known Hosts). If you specify all your folders via configuration file - then you'll need to put predefined hosts in config file, too.
  2. Make relay and tracker available via HTTPS

    @threebythree There's no point in HTTPS for tracker and relay. The data there bears no private info. You can attempt to use known hosts to penetrate your corporate NAT / firewall, though your another peer likely will need explicit port forwarding.
  3. @BensTech Our tests indicate that VPN seriously affects WAN acceleration. Not just some of the overhead, but pretty much killing the optimization. Exact numbers depend a lot on VPN vendor: each VPN solution behaves differently. For now WAN optimization only enables itself in WAN automatically. Never in LAN. This is how the switch implemented at the moment. In enterprise version of Sync (Resilio Connect) it is possible to explicitly force product to follow WAN optimization no matter if it's global network or local one. For the encryption - disabling encryption only works in LAN. Encryption can't be disabled in WAN. So, to sum up: 1) to test the WAN optimization - use global network, i.e. either source or destination must have global address. 2) VPN kills optimization, so ensure that Sync traffic goes outside of VPN.
  4. Latest desktop build 2.5.12

    @bdougherty Will be included in next major release (2.6), sorry for inconvenience!
  5. Question about sharing

    No, actually the whole idea behind Sync is to make it private. Therefore there is no technical and cryptographical possibility that Bob's pizza gets pulled by Alice.
  6. Question about sharing

    @Oak In answer, I assume that Bob and Alice has two separate ecosystems, i.e. they did not shared keys or links of their folders, containing "myfavoritepizzas.jpg". If this is true, once Alice connects her phone back to her own ecosystem, her new phone will download pizzas image from her own peers. Not a single bit from Bob.
  7. Dear community, Sync 2.5.12 is now available. You can get it via direct links below or from official download page. Build is available via auto-update. Direct Download Links: Installer for Windows: x86 installer x64 installer Package for OS X: OS X package Gzip archive for Linux: arm armhf i386 x64 glibc23_i386 glibc23_x64 Gzip archive for FreeBSD: i386 x64 Android 2.5.9. A list of what's new, improved, changed, and fixed in this version is available in the change log. OS X icon fix is still not included here!
  8. Latest desktop build 2.5.11

    Should be fixed now. I apologize for inconvenience. Please feel free to update to 2.5.12
  9. @Van-T Please check your e-mail - I've opened ticket for you yesterday with no response.
  10. Latest desktop build 2.5.11

    Dear community, The issue only affects Windows machines. The fix is on the way and will be ready shortly in version 2.5.12. It is recommended to wait for 2.5.12 release and auto-update to it. Alternatively, you can manually download 2.5.11 and upgrade to it.
  11. @BensTech WAN acceleration only runs in WAN. As you got VPN tunnel (and likely use local IP addresses) Sync believes it is in LAN and does not enable WAN acceleration, even though allowed to. Also note, that VPN tunnel is likely going to kill WAN optimization too: it wraps all the packets inside it's own containers reducing MTU and using own protocol of communications between VPN client and gateway therefore killing all the optimizations. If you want to get all the benefits of WAN optimization, let Sync traffic flow outside of VPN tunnel.
  12. @Van-T I'm moving your request to our support helpdesk. Please continue there.
  13. Dear community, Sync 2.5.11 is now available. You can get it via direct links below or from official download page. Build is available via auto-update. Direct Download Links: Installer for Windows: x86 installer x64 installer Package for OS X: OS X package Gzip archive for Linux: arm armhf i386 x64 glibc23_i386 glibc23_x64 Gzip archive for FreeBSD: i386 x64 Android 2.5.9. A list of what's new, improved, changed, and fixed in this version is available in the change log. OS X icon fix is still not included here!
  14. NAS towards NAS

    @fredo29 Could you please elaborate on what you mean under "protect"? Do you want to ensure that files from DS216 are kept encrypted on DS215? If yes, I suggest looking at this article.
  15. Decrypt files manually per app

    @mak @sirWest The decryptor will be a part of next major release. Unfortunately, cannot share precise ETA. The team works to get it released soon.