Helen

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    Sync Support

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  1. Helen

    Latest Desktop Build 2.6.3

    The release is not available for autoupdate (which repo is), so please download the deb package and manually update with dpkg . Thank you.
  2. Dear community, Sync 2.6.3.1340 release is now available. It's available via "Check now" (manual update) and by direct download links below or from resilio.com site. It was not pushed to autoupdate. Direct Download Links: Installer for Windows: x86 installer x64 installer Package for OS X: OS X package Gzip archive for Linux: arm armhf arm arm64 i386 x64 glibc23_i386 glibc23_x64 Gzip archive for FreeBSD: x64 Deb and rpm: download here Android: arm x86 (if not sure which cpu your device has, use arm) Here are what's new and change log.
  3. Helen

    2.6.2 Removed??!??

    Sync 2.6.2 is out. You can update.
  4. Dear community, Sync 2.6.2.1330 release is now available. It's available via "Check now" (manual update) and by direct download links below or from resilio.com site. It was not pushed to autoupdate. Direct Download Links: Installer for Windows: x86 installer x64 installer Package for OS X: OS X package Gzip archive for Linux: arm armhf arm arm64 i386 x64 glibc23_i386 glibc23_x64 Gzip archive for FreeBSD: x64 Deb and rpm: download here Android: arm x86 (if not sure which cpu your device has, use arm) Here are what's new and change log.
  5. update Sync on your NAS. v2.3.x is too old. new version will work. you can download it from our site.
  6. what exactly did you paste there? Sync version? what error message did you receive, if any? any details or screenshots.
  7. Helen

    Latest desktop build 2.6.1

    please replace 2.6.0 with 2.6.1 in the link. I'll update the links there shorty. Thank you for pointing this out.
  8. Dear community, Sync 2.6.1.1319 release is now available. It's available via "Check now" (manual update) and is pushed to autoupdate. Also, you can get it via direct links below or from resilio.com site. Direct Download Links: Installer for Windows: x86 installer x64 installer Package for OS X: OS X package Gzip archive for Linux: arm armhf arm arm64 i386 x64 glibc23_i386 glibc23_x64 Gzip archive for FreeBSD: i386 x64 Deb and rpm: download here Android: arm x86 (if not sure which cpu your device has, use arm) Here are what's new and change log.
  9. Helen

    Latest desktop build 2.6.0

    Try these two things: 1) to update, just download exe file form our site and manually replace it in C:\Users\ghost\AppData\Roaming\Resilio Sync, name the downloaded file Resilio Sync.exe. 2) if that will be interrupted by open handles, unregister dlls from %appdata% and from C:\ProgramData\Resilio Sync with regsvr32 -i <file.dll> . After that try update. We'll see to change installation path.
  10. Helen

    Resilio selling clients emails

    @leopinheiro can you please send a sample of a spam mail. You can either send eml directly to me here or forward the mail to pro@resilio.com Refer to this forum post.
  11. Helen

    Downloading older versions?

    here https://forum.resilio.com/tags/build/
  12. Helen

    Resilio selling clients emails

    @leopinheiro, sorry to hear that you suffered the spam attack. Surely, Resilio is not selling the e-mails, but i've forwarded your report to the management to look into it.
  13. yes, indeed. these are child threads. DSM 6.2 shows these now.
  14. Can you please ssh to your NAS and run command "ps aux | grep sync" and show the output?
  15. Helen

    Can only link two devices

    Linking works correctly and allowing linking more that two or three devices. Again, please just take the M-key from one device and paste it to Sync on others. You just select a so-called master device and link other to it, not vice versa. Please contact support with exact steps that you do and a few screenshots.