Helen

Administrators
  • Content Count

    2,648
  • Joined

  • Last visited

4 Followers

About Helen

  • Rank
    Sync Support

Profile Information

  • Gender
    Not Telling

Recent Profile Visitors

2,706 profile views
  1. The release is not available for autoupdate (which repo is), so please download the deb package and manually update with dpkg . Thank you.
  2. Dear community, Sync 2.6.3.1340 release is now available. It's available via "Check now" (manual update) and by direct download links below or from resilio.com site. It was not pushed to autoupdate. Direct Download Links: Installer for Windows: x86 installer x64 installer Package for OS X: OS X package Gzip archive for Linux: arm armhf arm arm64 i386 x64 glibc23_i386 glibc23_x64 Gzip archive for FreeBSD: x64 Deb and rpm: download here Android: arm x86 (if not sure which cpu your device has, use arm) Here are what's new and change log.
  3. Sync 2.6.2 is out. You can update.
  4. Dear community, Sync 2.6.2.1330 release is now available. It's available via "Check now" (manual update) and by direct download links below or from resilio.com site. It was not pushed to autoupdate. Direct Download Links: Installer for Windows: x86 installer x64 installer Package for OS X: OS X package Gzip archive for Linux: arm armhf arm arm64 i386 x64 glibc23_i386 glibc23_x64 Gzip archive for FreeBSD: x64 Deb and rpm: download here Android: arm x86 (if not sure which cpu your device has, use arm) Here are what's new and change log.
  5. You can see it in the guide: https://help.resilio.com/hc/en-us/articles/207370466 it explains how 'decrypt' works.
  6. update Sync on your NAS. v2.3.x is too old. new version will work. you can download it from our site.
  7. what exactly did you paste there? Sync version? what error message did you receive, if any? any details or screenshots.
  8. please replace 2.6.0 with 2.6.1 in the link. I'll update the links there shorty. Thank you for pointing this out.
  9. Dear community, Sync 2.6.1.1319 release is now available. It's available via "Check now" (manual update) and is pushed to autoupdate. Also, you can get it via direct links below or from resilio.com site. Direct Download Links: Installer for Windows: x86 installer x64 installer Package for OS X: OS X package Gzip archive for Linux: arm armhf arm arm64 i386 x64 glibc23_i386 glibc23_x64 Gzip archive for FreeBSD: i386 x64 Deb and rpm: download here Android: arm x86 (if not sure which cpu your device has, use arm) Here are what's new and change log.
  10. Try these two things: 1) to update, just download exe file form our site and manually replace it in C:\Users\ghost\AppData\Roaming\Resilio Sync, name the downloaded file Resilio Sync.exe. 2) if that will be interrupted by open handles, unregister dlls from %appdata% and from C:\ProgramData\Resilio Sync with regsvr32 -i <file.dll> . After that try update. We'll see to change installation path.
  11. yes, indeed. these are child threads. DSM 6.2 shows these now.
  12. Can you please ssh to your NAS and run command "ps aux | grep sync" and show the output?
  13. it's pretty much ok that it takes a while: sync needs to be notified about the file, index it, re-check the file against other peers so as to verify what exactly needs to be synced and then sync it. IT may take a while depending on 1) moment when notification arrives, 2) speed of reading from disk and size of file 3) number of other peers and the depth of folder tree. To manually start the process, if you have Selective Sync ON, tap on the file. If you have it OFF, try restarting Sync.
  14. Linking works correctly and allowing linking more that two or three devices. Again, please just take the M-key from one device and paste it to Sync on others. You just select a so-called master device and link other to it, not vice versa. Please contact support with exact steps that you do and a few screenshots.
  15. Crate identity on each device (or whatever setup you have now). Select the device to which you want to link others. Let it be device A. there go to Identity -> Link device. Copy the M-key and send it to other devices B, C, D..... There paste the M-key into 'Manual connection'. they will all link to A. If among B, C, D, E.... you have a mobile, then on A device show the QR code and scan it with a mobile device. It will link to A and others. This is how it works