skst
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Posts posted by skst
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14 hours ago, jdrch said:
I always just download the Windows build directly from the forum link and go from there. I suspect the reason it installs in that way is to allow access to the folders of other (non-admin) users so it can sync them too.
Yeah, I tried downloading it, too. The downloaded installer goes through the motions, starts Resilio Sync, and it's still the same old version (2.6.1). No error message displayed at all.
Users don't have access to other users' Roaming folders, so I don't think that's it.
QuoteI've been attempting the install and having it fail, then booting into safe mode and moving over/renaming the exe in the roaming folder.
I might be wrong, but I don't think users should be forced to do that. 🙂
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Click Check for Update.
Authorize elevation to administrator privileges. (Why? Is Resilio Sync still being installed to Roaming? It should install into AppData\Local\ which does not require administrator privileges.)
Failure.
Once again, there's a sale going on, and I'd take advantage of it, but the upgrader is still broken, and I can't find any workarounds (or fixes) from Resilio.
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I used Microsoft's SysInternals Autoruns to disable the six entries for Resilio Sync extensions.
https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns
I hope this solves it for you. I sympathize with how annoying it is. It caused me to miss my Console's Minimize button and hit Close by accident once--losing 12 hours of work.
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FYI, if you're experiencing mouse lag/stutter, it could be the Resilio Sync shell extensions constantly writing to the ShellExtIO.log file at a rate of 1 Kbps. I had to remove the shell extensions to make them stop.
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Even though Resilio Sync limits the file size to 100M, the extensions still write to it at a rate of 1 Kbps. This is excessively high. It causes my mouse to stutter/lag and consumes far too much drive bandwidth. Moreover, it's all for nothing since this log file isn't requested by Resilio's support. As far as I can tell, this file and its information is useless.
https://help.resilio.com/hc/en-us/articles/206664730-Collecting-debug-logs-
Disabling the Resilio shell extensions is not a reasonable solution, not only because most users won't even discover the issue, but also because that eliminates features of Resilio. The correct solution is for Resilio's extensions to stop this unnecessary logging.
Resilio Sync 2.6.1 (1319( -
I have that same issue on both the 32- and 64-bit versions of 2.6.1.
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3 hours ago, thinkmac said:
Rename Resilio Sync.exe.new to Resilio Sync.exe
Unfortunately, when 2.6.1 fails to install, it doesn't leave behind a Resilio Sync.exe.new as 2.6.0 did. (At least, it doesn't on my machine.)
Still, perhaps deleting the executable will permit the standalone installer to run to completion.
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33 minutes ago, Timbo said:
It's good you're familiar with Sysinternals, because next is to use another Sysinternals app to find out what has the handle on your Resilio Sync is. Process Explorer?
p.s. If you use a recent version (2018, maybe 2017) of Acronis True Image, they added crypto malware prevention and would also be blocking this behaviour by default.
Lastly, boot into safe mode. Worst case, rename it from command line during the diagnostic boot. Or boot off a linux livecd and rename it.
Yup, I use all the SysInternals as a developer. ? However, I'm not interested in doing their QA for them unless they show an interest in these bugs. I've got other things to do. ?
(I'm not using Acronis.)
I'll just have to keep running the free version of 2.5.12 until it's fixed.
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No Resilio stuff is running whenever I try to rename it. I added a "delete on restart" command in the Registry as an elevated user (using the Sysinternals MoveFiles utility, if you're familiar with it), and it still couldn't be deleted. I'm pretty sure Windows itself has it locked because it's in the Roaming directory, and Windows is doing whatever it needs to do to make it available for roaming.
The "not a GUI process" makes it sounds like the issue is related to a service, but I've never installed Resilio Sync as a service.
Oh, another piece of evidence that suggests it's service related is that the installer prompts me for administrator privileges. SInce it's installing into the AppData\Roaming\ directory, there's no reason to elevate.
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No, it's not installed as a service. I agree that it sounds as if it's related to that. Perhaps it's trying to install/uninstall the service even though it's not installed as such.
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2.6.1 installed successfully on my Windows 7 32-bit machine, but still fails to install on my Windows 10 Home 64-bit rig. Unlike 2.6.0, it doesn't even leave behind a Resilio Sync.exe.new file.
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FYI, the latest release (2.6.1) still won't install--same issues as 2.6.0. (It installed fine on my 32-bit machine though.)
(I reported this in the 2.6.1 thread as well. I just wanted to leave an update here for anyone monitoring.)
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10 hours ago, Helen said:
Try these two things:
1) to update, just download exe file form our site and manually replace it in C:\Users\ghost\AppData\Roaming\Resilio Sync, name the downloaded file Resilio Sync.exe.
2) if that will be interrupted by open handles, unregister dlls from %appdata% and from C:\ProgramData\Resilio Sync with regsvr32 -i <file.dll> . After that try update.We'll see to change installation path.
Where does one download just the Resilio Sync.exe file from resilio.com? I see only the installer.
1. That's the issue though--the Resilio Sync.exe file is "locked by System."
2. I think you mean "regsvr32 -u" to unregister DLLs. Which DLLs need to be unregistered in order to prevent the system from locking Resilio Sync.exe? I don't believe that will work. (Also, a user needs to reboot after that because unregistering isn't enough to make the system unload a DLL; it just prevents the system from loading it again.)
I'm using an admin console to schedule a move from Resilio Sync.exe.new to Resilio Sync.exe. We'll see if that's enough or if there are other files that weren't installed.
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22 minutes ago, Timbo said:
There was no error in Crypto Prevent, either. I had to manually try and remove/rename the Resilio Sync.exe manually in Explorer, and then it showed up in Event Viewer and Crypto Prevent's log then told me that. In Event Log, there was a message about some policy was preventing the access.
So if you're just running Windows Defender, that's not it. But if you were running some third party solution, then I'd say it was.
Just try and rename/move the Resilio Sync.exe when it's closed and see what happens. You can also try Unlocker to see if something has a handle on it, though Unlocker didn't show anything for me.
FYI, my chrome was in "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe". I'm single user on this PC. But there have been 3-4 other .exe's in my appdata folders, just don't have any problem updating them.
Sorry, I was thinking of corporate machines which lock down administrator privileges. If you can elevate when you install Chrome, it prefers Program Files. Mine's there, too.
Anyway, I'm pretty sure the problem is that Resilio Sync is incorrectly installed into the Roaming folder. That's for settings--not applications--that roam to different machines via some server. This is probably why the system has Resilio Sync.exe locked. Nothing should install in Roaming--just Local.
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-vista/cc766489(v=ws.10)I wonder what the odds are that they'll fix this...
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AppData is one of the places Microsoft says you can install applications. (I install one of mine there, too. Google Chrome goes there as do many others.) The advantage is that you don't need to elevate to administrator privileges to install. The disadvantage is that only one user can use the software, so every user who wants to use it has to install their own copy.
It's not an anti-virus issue because Windows Defender didn't complain about it, and there's no record of a hit. (I do agree that you shouldn't have to disable anti-virus to install any application.)
I tried again to get more precise information. Using "Check now...," the installer runs. (Since it installs in AppData, I don't understand why the "Install" button uses the administrator shield to indicate elevation is required because it's not.) Resilio exits (or crashes?). The installer fails with this message.
I would've been very happy to buy the Home Pro version during their recent sale (or, really, any time), but bugs like this and the persistent failure of every one of the four instances of Resilio Sync that I'm running to sync ALL files (folder.jpg and other seemingly random files that sit in the "sync queue" for months no matter what I do) means that I cannot rely on it. In fact, I'm just about done using it altogether and going back to Robocopy or Allway Sync.
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On 8/7/2018 at 12:48 AM, Timbo said:
Windows 10 x64 running 2.5.12. Did "Check now" and told it to upgrade to 2.6.0. Got an error saying that it failed to upgrade because it couldn't find a file.
On my WHS 2011 box, running 2.5.13, I do a fresh reboot and then update using "Check now". After a bit or so of not seeing any action, I get an error "Could not update because it seems like Resilio Sync is already running. Please close Resilio Sync and try again".
Both machines left without Resilio running and needing to be manually reopened. I open on my WHS 2011, and its showing version 2.6.0, and "Cannot get a list of trackers" error. Reopen on Windows 10 machine and still on 2.5.12. I tell it to install 2.6.0 again, and the progress bar is barely moving. I click the window, and Windows goes (Not Responding). I have to kill it to close it.
So I want to fix my Windows 10 Resilio so it'll talk to my WHS 2011 running 2.6.0 and go to download it from https://download-cdn.resilio.com/stable/windows64/Resilio-Sync_x64.exe. I install it, click next a bunch of times, and then it opens. 2.5.12!!! WTF. Why isn't the download link updated to 2.6.0 before the auto upgrade "check now"? Jeepers creepers. So I check the Properties/Details of the Resilio-Sync_x64.exe installer, and it shows 2.6.0.1317!
I check the actual Resilio Sync.exe in C:\Users\username\AppData\Roaming\Resilio Sync\Resilio Sync.exe, and it's still 2.5.12. No errors during install that complained about failing to copy files. Resilio sync was verified to be not running via taskmgr before each install and shouldn't run into any opened files preventing overwrite. This is really a terrible upgrade/installation program. Are you trying to make your own installers or are you getting these issues using well tested, proven installers and upgraders? I've been using btsync for years, and I can't believe the process is still this unstable and unreliable.
How do these issues get through after several weeks of testing? I get upgrade issues more often than not. It seems the process isn't very robust and gets blown over with the slightest breath. I know a lot of your issues were from the rebranding to Resilio, but it seems these issues are never ending.
Smooth upgrade 0 for 2.
I can't install it either.
My "Check now" silently fails to update. The progress bar gets about halfway and it disappears. I'm not sure if it crashes or not, but nothing changes. (Sometimes it gives me a message like "Failed to update. Process is a UI process."--something like that. I'll take a screenshot next time.
If I download the installer, it insists that it completes, but it's still 2.5, and there are no 2.6 files anywhere on my machine.
(Windows 10 Home 64-bit)
Latest Desktop Build 2.6.2
in Sync General Discussion
Posted
🙂 You're absolutely right, thank you. I shouldn't let my frustration with RS make me cranky. If you need the update, it's worth the hassle. I used SysInternals MoveFile utility to schedule the delete and rename to avoid having to boot into Safe Mode. I'm supremely lazy. 😉