I too have this problem. Sync on my desktop shows that Sync on my phone is offline.
"Exit" doesn't seem to work. It keeps showing shutdown but it won't exit. I don't restart the phone but I force close the app.
Once I restart the app on the phone the desktop app will see the phone and both immediately start syncing. It will work for some time (days) but then it freezes again.
On 5/4/2019 at 11:07 PM, mwyarm said:
It seems to happen when it has sit idle for a long time and there is nothing to prompt it to sync.
I agree with the above quote.
Sony Xperia X Compact. Android 8.0, Sync 2.6.3 (8071), battery saving options and sleep disabled
Peers: 0 (sync needs to be stopped and started once a week)
in Sync Troubleshooting
Posted
I too have this problem. Sync on my desktop shows that Sync on my phone is offline.
"Exit" doesn't seem to work. It keeps showing shutdown but it won't exit. I don't restart the phone but I force close the app.
Once I restart the app on the phone the desktop app will see the phone and both immediately start syncing. It will work for some time (days) but then it freezes again.
I agree with the above quote.
Sony Xperia X Compact. Android 8.0, Sync 2.6.3 (8071), battery saving options and sleep disabled
Windows 10, Sync 2.6.3 (1340)