c10n

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  2. [pro user] Crash upon start on Mac OSX 12.6

    in Sync Troubleshooting

    Posted

    After upgrading to the latest Monterey, Resilio Sync crashes upon start.

    Context:

    - Full Disk Access is granted.

    - It was working on 12.5

     

    Inspected system logs, there are a few error lines standing out, especially the first one:

    error    14:25:50.506191-0700    Resilio Sync    Couldn't read values in CFPrefsPlistSource<0x600002f8ab80> (Domain: group.com.resilio.Sync, User: kCFPreferencesAnyUser, ByHost: Yes, Container: (null), Contents Need Refresh: Yes): Using kCFPreferencesAnyUser with a container is only allowed for System Containers, detaching from cfprefsd
    error    14:25:50.901700-0700    Resilio Sync    AddInstanceForFactory: No factory registered for id <CFUUID 0x6000001f3880> F8BB1C28-BAE8-11D6-9C31-00039315CD46
    error    14:25:50.924987-0700    Resilio Sync    An uncaught exception was raised
    error    14:25:50.925019-0700    Resilio Sync    *** -[__NSPlaceholderArray initWithObjects:count:]: attempt to insert nil object from objects[1]
    error    14:25:50.925041-0700    Resilio Sync    (
        0   CoreFoundation                      0x00000001c1c89148 __exceptionPreprocess + 240
        1   libobjc.A.dylib                     0x00000001c19d3e04 objc_exception_throw + 60
        2   CoreFoundation                      0x00000001c1d5b16c -[__NSCFString characterAtIndex:].cold.1 + 0
        3   CoreFoundation                      0x00000001c1d588c0 -[__NSPlaceholderArray initWithCapacity:].cold.1 + 0
        4   CoreFoundation                      0x00000001c1b88640 -[__NSPlaceholderArray initWithObjects:count:] + 252
        5   CoreFoundation                      0x00000001c1be3628 +[NSArray arrayWithObjects:count:] + 48
        6   Resilio Sync                        0x000000010320779c _ZN6Worker6ThreadEPv + 544980
        7   Resilio Sync                        0x00000001031fd08c _ZN6Worker6ThreadEPv + 502212
        8   Resilio Sync                        0x0000000103200d7c _ZN6Worker6ThreadEPv + 517812
        9   Resilio Sync                        0x00000001032010b0 _ZN6Worker6ThreadEPv + 518632
        10  Resilio Sync                        0x000000010341b154 _Z10eq_wrapperImEbPKvS1_ + 411196
        11  libsystem_pthread.dylib             0x00000001c1b3c26c _pthread_start + 148
        12  libsystem_pthread.dylib             0x00000001c1b3708c thread_start + 8
    )