Impossible to add new files


krs

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I set up a shared folder with some pictures inside. I gave the full access secret to a friend and the sync began. He can now see my pictures. He added some files and they were uploaded to my folder as well.

Now if I try to add some more pictures, they are added in the history tab, but when the sync begin they are erased.

Here's what I have in the history tab :

05.09.13 15:00 Finished syncing with Friend

05.09.13 15:32 Added file my-pics/001.jpg

05.09.13 15:40 KRS removed file my-pics/001.jpg

05.09.13 15:40 Finished syncing with Friend

Between 15:32 and 15:40 I have seen the file 001.jpg being uploaded to my friend. I did not delete this file manually, btsync did.

What can I do to get this working ?

Thank you

My side : OSX btsync 1.1.48

Friend side : Windows btsync 1.1.48

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Thanks for reporting!

Looks like a serious issue.

Could you please send us debug logs from you machines and your friend's pc?

You need:

Step 1. Turn on Debug Logging.

Windows and Mac: click on BitTorrent Sync icon and select "Enable Debug Logging".

Step 2. Reproduce issue.

Please let Sync collect logs for at least 15 minutes to get enough information.

Step 3. Attach log files to your email and send to me vadim@bittorrent.com.

Windows: %APPDATA%\BitTorrent Sync\sync.log

Mac: ~/Library/Application\ Support/BitTorrent\ Sync/sync.log

Thanks!

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