Extension Icons and Sync Behavior issues

[newbie_RS]

Hi!

User of Seafile, and looking forward to migrating to Resilio Sync after hearing a bunch of good reviews.

Unfortunately, RS fails to function in some ways that make little sense to me, and I just wanted to know if I'm either expecting too much, found a bug, or maybe just set it up wrong?

Anyways, here are 4 questions that almost 5 hours of Googling could't resolve. Any input would be appreciated!

(Also Resilio support closed my ticket bc I'm not a Pro user)

 

Here's a link to the images that I want share:

https://link.resilio.com/#f=untitled folder&t=6&i=BGYSS7KR3ERB6T2FFFFMUT2J3CAHU46FR&e=1709886625&v=2.7

 

This forum doesn't allow me to upload images so here it is!

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QUESTION 1

• Is there a way to sync the whole folder within Finder via “Sync to this device” and un-sync it without having to get the whole folder to turn into a placeholder? I need to first select the folder and “Remove from this device”, which makes it into a placeholder folder, which I need to “Sync to this device” to make it back to its original state (a normal FOLDER with placeholder FILES)
• This gets slightly annoying when I sync numerous folders/files within an enclosing folder.
• See image 1

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QUESTION 2

• When I sync individual placeholder FILES, either by double-clicking them or selecting “Sync to this device”, a downloading ring appears, which is expected.
• When I sync the enclosing FOLDER via “Sync to this device,” all placeholder files disappear and the original files reappear once they are “sync’d and downloaded.” It this normal behavior?
• Images 2 and 3 are pretty much the exact representation of what happens.
• With large files, this gets pretty annoying as the folders look empty until fully downloaded/synced
• See image 2 and 3

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QUESTION 3

• When syncing, I fail to see the option to cancel sync during the process. Image 4 is what I see if I right-click a syncing file (with the progress ring), and image 5 is what was expected is the image after that (from Resilio tutorial). Is this normal behavior?
• Also, where are the Resilio icons?
• See image 4 and 5

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QUESTION 4

• Do you have extension icons only for individual files?
• I was expecting enclosing folders to have any sort of distinction as to what it holds, (ie. Unsynced, Partially Synced, Fully Synced, etc.)
• I know it’s bad practice to compare it with competitors, but here’s an example that I was expecting to see that’s from Seafile
• I’ve tried everything from the following link : https://help.resilio.com/hc/en-us/articles/206214625-No-Sync-icons-in-the-file-browser-no-Sync-related-items-in-the-context-menu-on-Mac-Windows and also tried reinstalling the app.
• I am currently running macOS Monterey 12.7.1
• See image 6 and 7

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Thanks in advance!!