kevork

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Posts posted by kevork

  7. Downgrade Fail : Crashes After 2.0 To 1.4

    in Sync Troubleshooting

    Posted

    I followed the HELP CENTER directions on my Home comp.

     

    http://help.getsync.com/customer/portal/articles/1901257-how-to-downgrade-from-2-0-to-1-4-

     

    Home comp: Copied backup folder to desktop, uninstall 2.0, install 1.4 without allowing program to run, copy the contents of the backup folder, overwrite when prompted.

    Launch sync.  Crash. 

     

    Then, on my work comp I tried to simply uninstall, without modifying the backup folder.

     

    Work comp:  Uninstall 2.0, restart, install 1.4.

     

    Launch sync.  Crash

     

    I have dump files if that will help.  Anyone else have this problem?

    Both machines are Windows 7 Ultimate 64

     

    Home dump (latest) https://www.dropbox.com/s/iu75lfo7ysvlecq/17039471-sync.ae95.dmp?dl=0

    Work dump (latest) https://www.dropbox.com/s/19lrkjivpww7jgt/17039471-sync.6931.dmp?dl=0

    post-28124-0-61104500-1426197420_thumb.j

  8. Sync 2.0 Is Available

    in Sync General Discussion

    Posted

    RomanZ thank you for your reply.  Is there a user manual?  I'm going crazy trying to click through the help/faq.  Or at least if the titles a different color like in the 1.4 FAQ?  I've been using the app since alpha.  I never needed 'read only' until now.  I set several folders to read only and they can be written to.  Is there a way to make the folder itself read only?  Or at least not sync?  I've been looking for info on Read Only and I can't find it at help.getsync.com  Help Center, the way it's layout, gives me a headache after 10 minutes.  I know you're saying the push is for mobile, but it feels like too much, too fast.  I'm super confused who some of my files are not syncing now.

     

    I really appreciate your response, but mobile is not enough for me to get this confused when 1.4 was working fine.  I'm gonna roll back to 1.4.

    @kevork

    See this article

     

    1.4 folders will stay as is. Not upgraded, not changed. If you create separate identity for all your Sync instanes - it will behave as 1.4

     

    It's not about the profit stream, but more about how mobile updates are organized. We have to push updates from technical point of view as iOS users can't upgrade their devices in other way (while for many Android users installing custom APK is way too complex).

     

    help.getsync.com. Let me know if some information you are looking for is missing.

     

     

  9. Sync 2.0 Is Available

    in Sync General Discussion

    Posted

    public (1) is the incremental named folder, as public already exists.

     

    If you want to move folder to be v2 folder, instead of 1.4, then remove them from all devices, add to one, wait for config to sync to your other devices, then connect that folder and change the path

     

    For me the upgrade came at a bad time at work.  I didn't realize it was such a major change when I 'updated BT Sync' as, in the past, it meant better security and stability.  I am totally confused by the new functionality. 

    "Once all your personal devices are linked together – via a private identity – all of your shared folders are available to you,"

    First of all, I read it as, 'all of your folders are shared and available to you.'  GREAT!  Wait.  WHAT?  NO!   I can't even change the location of where a folder is (I don't want the default, Windows/User/folder, but that's where it put it)  Then, what's the difference between a 1.4 and 2.0 folder?  And what's the migration?  I'm finding myself trying to replicate what I had before and getting all sorts of confused and worried when I need to work.  Total fail on my part, but WAY too eager of a pitch and push from BT IMO because of the new $$$$p-p-p-profit stream.  As I'm looking to forums and HELP, information is scattered, disparate and I can't tell between instructions for 1.4 and 2.$

  11. If You Have Sync Issue

    in Sync Troubleshooting

    Posted

    I have the same problem, but about 30gb of files and folders went into SyncTrash. I am syncing between (2) Win 7 Ultimate machines. I copied the files from one computer to another using a usb drive, and let BTsync update changes. I just turned on logging on one machine and will do so with the other, then email results.

    florin81, did you discover what caused the files to 'self-delete?'

    My problem

    i have BTSync on 2 computers and 1 folder with other 7 sub-folders in it to sync.

    One of the folder, named "Std", after it- sync's it delete itself in both locations.

    Luckily it is in .SyncTrash and is not lost.