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Posts posted by MisterRider

  1. Hi all,


    I am using BTsync 2 with WIndows 8 and trying to sync the root my drive D, which is a data-only drive (My Docs, etc). Bittorrent sync indexes the folder (drive) then starts syncing, but only syncs two (of the twelve or so) folders inside.


    I have made IGNORE exceptions for the Recycle Bin, System Volume INformation,etc - but I have not been able to sync the root of a drive, ever - despite what some of the devs have said, whereas it is actually possible.


    Has anyone had any success in syncing the root of a drive?

    How did you do it?


    Help appreciated; thanks!


    ps: this topic is also covered, but unresolved, here:


  2. Hi again!


    Annnnd... almost a year later, with Version 2 I am having the same problem: I am trying to sync the root of my D drive and sync just... stops. It reports no problems, but only syncs three folders in my drive. I have excluded the Recycle bin and any pagefiles, System Volume Information,etc but nothing seems to help.

    Can I sync a root folder / Drive in Sync 2 on Windows 8?

  3. Hi,


    Ok so I'm trying desperately to sync folders OUTSIDE of the "Default directory" that sync 2 wants to use. In order to do this, you must select DISCONNECTED at the "New folders from other devices will be" dialog when you install.


    The problem is: if you have not done that during your initial install, and/or were not aware of the ramifications of such a choice, you CANNOT CHANGE IT without reinstalling.


    Anyone know why?

    Am I missing something?

    I mean, besides the ease of 1.4 ...

  4. Hi,


    I am trying to manually connect the following folder on my laptop:

    D:\Music\Music Portfolio


    to the equivalent location on my Desktop:

    D:\Music\Music Portfolio


    When I paste my Key manually and then select CHANGE to change the location, I browse to:

    D:\Music\Music Portfolio

    and then hit SELECT FOLDER


    BTsync subsequently enters the following in the SAVE TO LOCATION field:

    D:\Music\Music Portfolio\Music Portfolio


    Why does it do this?

    Am I misunderstanding the UI?

    What should I do?




  5. Hi all,


    So I just connected SYNC running on my NAS (a QNAP) to SYNC that is already running on my Desktop PC (WIN7). When installing, I went thru the regular setup, and all my folders showed up. However, SYNC asked me for the location of a "Default folder." I figured, ok... I'll put the root of my main SYNC folder, where I have all my subdirectories synced.


    A couple of hours later, I check in - and it's still syncing - and there are duplicated directories.


    So, I believe I now have:

       - my laptop syncing to the main directory on my Desktop and NAS

       - my Desktop syncing to this "Default directory" on my NAS

       - my NAS syncing to... i don't know where...


    Why has the behavior changed? I just upgraded, that's all -0 I want to sync folder A to folder A to folder A - I don't need a repository. I want MY DOCUMENTS on all 3 computers


    Could someone *please point me in a direction to get this clarified?


  6. What I find disingenuous about 2.0 is the lack of CLARITY surrounding the pricing model and subscription service. Nowhere does it *clearly* state the options, the repercussions of upgrading, etc. It's a shame because my perception of 2.0 is that BTsync is... a little less honest, and has somehow partially tricked its user base into trying 2.0 by accident or obfuscation - not by curiosity and clarity.


    Too bad guys! Who made this call? Obviously something at the company has changed...


    Personally, I much prefer the one-time purchase model. If this software is to be running on my remote systems, I don't want to be questioning if my subscription is up or not.

    Why not give a lifetime purchase option as well?

    Also... licences... seats... users...identities... it's very confusing! I entered a different "identity" on my desktop and laptop when installing - now I need to reinstall to fix that problem! Again, the installation procedure is unclear, as is the nomenclature and vocabulary.


    Sync 2.0 is the Vista release... wtf ...I should have stuck with 1.4!

  7. Sorry to state the obvious, but it seems to me the logicaly way to get support, if you want it, is to submit a support ticket with Bittorrent Sync. They have been great with me , and have been troubleshooting for weeks back and forth! We still have no resolution, but in the mentime I wanted to quell the 'nobody seems to care" speech. These guys are amazing and work hard and do care. Remember- the app is still in Beta. It's not officially supported my QNAP either... But I understand your frustration - cuz it's so awesome :)))

  8. Hi everyone,


    To follow-up: BTsync support solved my problem. I had been running the 32 bit version of BTsync 1.3 - and when I upgraded to 1.4, I installed the 64 bit version. This was causing the crash. I proceeded to simply uninstall the 32 bit version, reboot, and BTsync worked as normal.


    Hope that can help!



    The email reply from support:



    Sync Support (Sync by BitTorrent, Inc.)

    Oct 20 09:58

    Dear Tim,

    Thanks for the files. From what you sent, I can see that:
    - Program Files (x86) contains 1.3.93 version of Sync
    - Program Files contains 1.4.91 version of Sync.

    The log in storage folder indicates that 1.4.91 runs, not 1.3. Though, the screenshot you've sent me in initial mail indicates that Sync 1.3.93 attempts to run (and gets intercepted by Windows UAC). This data allowed me to find out what happens in your scenario:

    When you install Sync - you install x64 version of Sync. It installs to Program Files and runs itself, everything is fine. Though, your auto run (or shortcut on a desktop?) points to Sync in Program Files x86. When you reboot, OS starts 32 bit version of Sync - it checks the registry key and sees that Revision key is different from 1.3 and attempts to change it (this is the place where UAC intercepts old Sync). After you agree to change the revision, 1.3 tries to load DB - and crashes as DB is too new for it.

    It is a good question on how this situation occurred, but to fix it you need:
    1) Delete BitTorrent Sync in Program Files (x86) folder.
    2) Run Sync from Program Files and uncheck-check "Start Sync on Startup" checkbox, it should fix auto run.

    Please let us know if it helps!

    Sync Support Team.

  9. There are certain "junk files" that exist (and persist - some of them are necessary for my local programs) on my system(s) that I would *love* to not have replicated across my network. For example, thumbnail files generated by my QNAP NAS and PEAK files generated by my music workstation for all WAV files in its library. Or how about annoying MAC OS folders that don't get hidden on a PC?


    Is there a global way to do this?

    If not, why not include in the ADVANCED options of the menu?


    Such a cool prog - and it only gets cooler, you guys!

    :) T

  10. Hi guys,


    I can confirm that I have had problems on my QNAP TS669-L since upgrading from 1.3 to the latest 1.4 version this week. After installing sync, it runs for awhile, then will not sync. I think the process crashes or goes offline - I'm not sure. All I know is that in order for sync to run again, or to access the Sync control panel on the QNAP, I have to either restart the server or switch BTsync on and off in the App Center.


    It will usually run long enough to do the initial indexing and then sync up any files across the network (5-15 mins). After that, it crashes, but I don't know why or at what point.


    BT sync has become SUCH a cool part of my network and my NAS - I would *love* to see a fix on this!