Using the free sync app, when you create a microsoft office document, save the file but keep it open, an error message appears from sync that the file is locked (in use by other application).
If you then close the office application without saving, sync will never try to sync the file again until it is 'touched'
System: both windows 10
I've changed the FileSyncDelay from 10 seconds to 30 seconds but problem did not resolved