Hi Helen,
I have the exact same problem.
However, I can't seem to make your solution work.
I go to sync/settings/contact us (the menu in the sync app on ios 14.7.1 is not "contact support", it's "contact us").
I the email address field I delete help@sync.com then insert SNC.DBG.STORAGE then press send/submit.
All that happens is "this is not a valid email".
Any ideas?
Regards,
/Thomas
Sync on iOS takes too much space
in Sync Troubleshooting
Posted
Hi Helen,
I have the exact same problem.
However, I can't seem to make your solution work.
I go to sync/settings/contact us (the menu in the sync app on ios 14.7.1 is not "contact support", it's "contact us").
I the email address field I delete help@sync.com then insert SNC.DBG.STORAGE then press send/submit.
All that happens is "this is not a valid email".
Any ideas?
Regards,
/Thomas