Sync is not sync'ing - help!

[apatters]

Hi, Sync has been working great for me until I hit a problem today and I need some help troubleshooting.

Problem: Client A doesn't sync with Client B or C.

 

Scenario:

Client A - Digitalocean droplet running 1.1.70 BTSync linux client

Client B - Laptop running 1.1.48 BTSync linux client

Client C - Laptop running 1.1.48 BTSync windows client

 

The laptops are on different ISPs. Clients B and C sync successfully.

 

My sync.conf on Client A: http://pastebin.com/W6vbfEEf

Clients B and C have no sync.conf, the settings in the web ui are pretty much the defaults, I enabled DHT on B.

I checked and made sure the secret key matches on all 3 systems.

Have tried running btsync on Client A as both root and my normal user, no difference.

 

Output of sync.log from Client A (first few lines of test hashes omitted):

 

[20130908 03:18:39.138] Loading config file version 1.1.70
[20130908 03:18:40.173] Got 2 relay ips
[20130908 03:18:40.173] ip 67.215.231.242:3000
[20130908 03:18:40.173] ip 67.215.229.106:3000
[20130908 03:18:51.159] NAT-PMP: Unable to map port with NAT-PMP.
[20130908 03:19:40.477] Got 2 relay ips
[20130908 03:19:40.478] ip 67.215.231.242:3000
[20130908 03:19:40.478] ip 67.215.229.106:3000
[20130908 03:20:40.495] Got 2 relay ips
[20130908 03:20:40.495] ip 67.215.231.242:3000
[20130908 03:20:40.495] ip 67.215.229.106:3000
 

Can anyone point me in the right direction?

 

Thanks!

[apatters]

Forgot to add --

1) No firewall is configured on the the droplet (Client A) and iptables -L returns no rules that would filter or block traffic.

2) Digitalocean says they don't do any port blocking or other traffic filtering on their side.

 

Thanks!

[apatters]

Hi, no help? Anybody?

[vadimt]

Could you please send us full debug log from your Digitalocean droplet? http://forum.bittorrent.com/topic/12658-if-you-have-syncapp-issue/

Thanks!

[apatters]

Hi Vadimt,

 

Thanks for the response! I did so last week - the Zendesk ticket is #3344.