Medieval Guy Posted March 4, 2016 Report Share Posted March 4, 2016 I've had a problem lately with BitTorrent Sync loading and indexing, but not connecting to other online peers. If I shut down BTS and restart it, it then works properly (although I may have to also do it on another machine to find the one that's causing the problem). It happens on both of the computers I use regularly; I haven't noticed it on computers I use less frequently, so I'm not sure if it's universal. Anybody have a clue what's going on? Thanks! Quote Link to comment Share on other sites More sharing options...
RomanZ Posted March 5, 2016 Report Share Posted March 5, 2016 @Medieval Guy Any hints about used OSes, Sync version and Sync's memory usage when you encounter issue? Quote Link to comment Share on other sites More sharing options...
Medieval Guy Posted March 5, 2016 Author Report Share Posted March 5, 2016 Sorry...both computers are Windows 10, with BitTorrent Sync 2.3.3. Current BTS memory usage is c. 210-215. This morning, restarting BTS twice on both computers did NOT cause a connection. So for kicks I fired up my laptop (also Win10, BTS 2.3.3, similar memory usage for BTS), and it connected to both the office and home computers. At that point, a third restart of BTS on the office computer had the same effect (connected to the laptop; not to the home computer); a third restart on the home computer and everybody finally connected. My impression of past experience is that more often restarting BTS on the office computer will do the trick, but sometimes it's the home (as in this morning's case). This may be the first time it's taken multiple restarts (i.e., more than one per machine) to get it all going. Hope that helps...thanks! Quote Link to comment Share on other sites More sharing options...
RomanZ Posted March 9, 2016 Report Share Posted March 9, 2016 @Medieval Guy Thanks for info. I guess Sync was installed on all of them with regular way - nothing special like image cloning or duplicating your home folder? If this is not your case - I'll need debug logs from your home and office computers. Also, mark down the timestamp when you are sure that both computers are online AND they can't connect. Quote Link to comment Share on other sites More sharing options...
Medieval Guy Posted March 10, 2016 Author Report Share Posted March 10, 2016 (edited) Debug logs uploaded. Thanks! Correction...I can't upload the files. I get an error message "The upload took too long, connection was lost." Is there another way to get you the files? Edited March 10, 2016 by Medieval Guy Quote Link to comment Share on other sites More sharing options...
ArtsiomP Posted March 11, 2016 Report Share Posted March 11, 2016 We have received your ticket via Help Center so let's continue our discussion there Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.