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Home Pro sync subscriber.  REplaced a PC that was linked and cannot re-establish link with the new replacement PC. I have tried MANY things including begging for actual support (not just links to old articles that are not relevant). I have done "link device" from the existing one and copied the key to the replacement PC and clicked "link" - it 'tries' and then fails to link and only suggests "cancel" or "retry". 

How do I get ACTUAL SUPPORT from RESILIO?????????? 

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