• Content Count

  • Joined

  • Last visited

About btsync_user12345

  • Rank
    New User
  • Birthday 01/01/1970

Profile Information

  • Gender
  1. Hello. I mean camera back up. Basically, I link the phone's camera upload to the PC, so that everything on my camera roll gets backed up to the PC. It does that, but it also seems to pull these 4 old/extra pictures (from somewhere on my phone? or somewhere else?), so what ends up on my camera roll backup folder on the PC is all my photos on the device (camera roll) plus these 4 pictures (which are not on my camera roll). Would the scenario you mentioned (pulling from third party) still be applicable here? I did link the camera backup on my phone to multiple PCs before, but I have since removed and reinstalled the Sync app on my phone (and on the PC), so I believe those old links should have been broken already (my phone and PC wouldn't be communicating with the other PCs i used to link my phone to, as this is basically a new share). But I will do another check on those PCs I used to link to my phone and ensure sync is disabled there. I will see to trying to get logs as well. Just kind of busy atm.
  2. I have this weird problem with the iOS app / windows desktop client sync. There are 4 items (2 photos, 2 videos) that are being synced everytime I first pair my phone to the desktop app. It's the first time I'm pairing them, so that means everything on my phone should be synced. That's fine. What's weird is, these 2 photos and videos are not in my camera roll, I can't see them on my photos app. I do know that at 1 point, these 4 items were in my camera roll (these are images from the web that were saved), but I have since deleted them. But it looks like bt sync is pulling them from my phone as if they were in my camera roll. But I don't know where it's coming from. I can replicate it, everytime I delete the camera upload pairing on my device and desktop app, then relink them, it pulls all photos again, including these 4. I was wondering, where else is the app pulling images from? maybe I could finally delete them if it looks at anywhere else other than the camera roll? I'm avoiding resetting my phone, as I don't really want to set google authentication keys and install apps again. And everything works fine. I wonder if anyone has been experiencing a similar issue?
  3. There's also the swipe issue. When browsing a folder that's not auto synced, swiping from a downloaded photo (to one that's not yet synced or downloaded will cause a crash. Somehow swiping works when I'm just swiping through photos I uploaded manually.