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About hannahbanana

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  1. We know that an improper shutdown causes the identity to be lost - but sometimes improper shutdown is unavoidable, if the system freezes or occasionally during an update. The main issue is that we cannot back up our identities somehow. Why should the backup identity and everything else also be corrupted? Including versions in time machine that were saved a week prior to the improper shutdown? We know how to shut down properly - it’s just sometimes isn’t possible. That shouldn’t mean we have to restart our identities from scratch.
  2. Yes there is clearly a step missing. I can use time machine to restore the entire application folder to 3 days before the identity was lost, to no avail. There ha to be something else. Strangely, when I re-add the folders to sync with the new identity, it recognises that it was previously owned by another instance. Not sure if that is useful information?
  3. Hi helen yes sync.dat and sync.dat.old are backed up, they are the ones I’ve tried restoring to no avail. Upon being prompted for a new identity, ive quit sync, then restored, then restarted sync. I’ve tried numerous times - first just restoring sync.dat, also trying with sync.dat.old, restoring both, and restoring the entire sync folder from the <user>/ application settings, to no avail. How and what exactly should I restore to make this work?
  4. I use sync across 3 macs on a local network. And I have lost count of the number of times this has happened to me - driving me crazy. I have 15TB+ of data synced, and every time I have to re-sync you're killing my hard drives. I have my machines set on a schedule to reboot / install updates periodically. I believe this is when it must happen - fairly unacceptable that Sync can't just fall back to the last saved version of the identity when this happens, rather than prompt for a new one. When I've poked around in application files - resilio sync etc there do seem to be backups that Sync is
  5. Hi there I want a fairly simple set up, just FolderA on machine1 synced to FolderA on machine2. The thing is, these two folders already have matching content. How to I install & set up without sync trying to re-create / overwrite all the existing data? That seemed to happen when I linked up the second machine so I've stopped & uninstalled for now - would love some advice before I re-attempt. There are 900-odd GB in each folder, and really don't want to wait for it to "re-sync!" Thanks!