hanly2 Posted May 26, 2014 Report Share Posted May 26, 2014 I had my photos backing up a month ago, but now it just stopped working. I have tried reinstalling on both the pc and the phone and it just does nothing at all. I go on the phone I choose the backup folder where my pictures are stored, then email the link to my pc, then I put the code in the pc and choose the folder to send it to. Then I wait, and nothing ever happens? So is this program broken? Quote Link to comment Share on other sites More sharing options...
RomanZ Posted May 27, 2014 Report Share Posted May 27, 2014 @hanly2 Does your PC display your phone in the "Devices" tab?If no - it looks to be a connectivity issue and I'd like to ask more about how your PC and phone are connected (over internet? LAN?)If yes - I'd like to ask you collecting debug logs for both phone and PC (it is necessary to make sure that issue gets into a log and both logs are collected more or less simultaneously to make sure they hold intersecting period of time). Quote Link to comment Share on other sites More sharing options...
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