datroubler Posted June 17, 2014 Report Share Posted June 17, 2014 I have 3 devices which are synchronising one folder. Everything works finde besides one file.On device A (Laptop) the file was created, it was sent to Device B (Raspberry Pi). Device A has been turnd off and device C (Tower PC) has been turned on. The Raspberry does not send the file to the Tower. I read the FAQs but could not find the reason for this behaviour. I created another file in the same folder and this file has been synchronised without any problems.The red "censored" file is not synchronised... The second thing I discovered is that the update check is not working at all... not on linux and not on windows. It always confirms that I am using the newest version, even then its wrong. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted June 17, 2014 Report Share Posted June 17, 2014 @datroubler I wonder if this file is not open by some application which prevents BTSync to read it? If you are confident it is not - please also make sure that user running BTSync has enough permissions to open this file. If all is okay, I suggest collecting debug logs from both RPI device and your Tower PC and sending it to us for analysis to syncapp@bittorrent.com. Please mention this forum topic in the message body as well. As for the auto-update - it is slightly behind the latest published version, but we'll publish 1.3.106 to auto-update as well soon. Quote Link to comment Share on other sites More sharing options...
datroubler Posted June 17, 2014 Author Report Share Posted June 17, 2014 I wonder if this file is not open by some application which prevents BTSync to read it? The Raspberry is just a storage, I can not open this file from there. please also make sure that user running BTSync has enough permissions to open this file. root The other file with the same permissions has been synchronized. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted June 17, 2014 Report Share Posted June 17, 2014 Well, then we need logs to see what happens between your RPI and Tower PC. Quote Link to comment Share on other sites More sharing options...
datroubler Posted June 17, 2014 Author Report Share Posted June 17, 2014 Thanks, I just sent the mail Your request (#11133) has been received and is being reviewed by our support staff. Quote Link to comment Share on other sites More sharing options...
datroubler Posted June 17, 2014 Author Report Share Posted June 17, 2014 Could solve it with "touching" the files on Pi (thanks to the support), but this does not explain why this happend and I can not be sure if other files have the same problem. Quote Link to comment Share on other sites More sharing options...
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