Brilliantsam Posted February 16, 2015 Report Share Posted February 16, 2015 Hi, Several of our users have reported that the BitTorrent Sync Mac app randomly quits itself from time to time. I've checked these users computers' and Sync is in their login items so the problem won't be that they've restarted. Has anyone else noticed this? Sorry about the pun... Quote Link to comment Share on other sites More sharing options...
RomanZ Posted February 16, 2015 Report Share Posted February 16, 2015 @BrilliantsamIt might be app crash. Could you please ask your users to check ~/Library/Logs/DiagnosticReports and see if there are any recent crash reports with "BitTorrent Sync" text in report name? Quote Link to comment Share on other sites More sharing options...
Brilliantsam Posted February 20, 2015 Author Report Share Posted February 20, 2015 Hi @RomanZI found a few logs in the location you specified on an affected machine. Here's the first bit: Process: BitTorrent Sync [14788]Path: /Applications/BitTorrent Sync.app/Contents/MacOS/BitTorrent SyncIdentifier: com.bittorrent.SyncVersion: 1.4.93 (1.4.93)Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: BitTorrent Sync [14788]User ID: 501 Date/Time: 2015-01-22 14:32:03.070 +0000OS Version: Mac OS X 10.10.1 (14B25)Report Version: 11 Time Awake Since Boot: 230000 secondsTime Since Wake: 11 seconds Crashed Thread: 5 Exception Type: EXC_BAD_ACCESS (SIGSEGV)Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008 VM Regions Near 0x8:--> __TEXT 0000000100000000-0000000100268000 [ 2464K] r-x/rwx SM=COW /Applications/BitTorrent Sync.app/Contents/MacOS/BitTorrent Sync Quote Link to comment Share on other sites More sharing options...
RomanZ Posted February 25, 2015 Report Share Posted February 25, 2015 @BrilliantsamAllright, could you please pack all related to Sync and send to me? Thanks! Quote Link to comment Share on other sites More sharing options...
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