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  1. Hi all, We had several advanced folders set up on a server. This server had to be erased. Our user laptops still have these folders but are unable to share it because the server (before the erasure) was the owner. Is there a way around this so that we can add these folders back to the wiped server? Otherwise we'll have to take a recent copy of a given folder from a user, add it to the server and re-share it with everyone again which will be very time consuming/confusing. Thanks,
  2. Hi @RomanZ I found a few logs in the location you specified on an affected machine. Here's the first bit: Process: BitTorrent Sync [14788] Path: /Applications/BitTorrent Sync Identifier: com.bittorrent.Sync Version: 1.4.93 (1.4.93) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: BitTorrent Sync [14788] User ID: 501 Date/Time: 2015-01-22 14:32:03.070 +0000 OS Version: Mac OS X 10.10.1 (14B25) Report Version: 11 Time Awake Since Boot: 230000 seconds Time Since Wake: 11 seconds Crashed Thread: 5 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008 VM Regions Near 0x8: --> __TEXT 0000000100000000-0000000100268000 [ 2464K] r-x/rwx SM=COW /Applications/BitTorrent Sync
  3. Hi, Several of our users have reported that the BitTorrent Sync Mac app randomly quits itself from time to time. I've checked these users computers' and Sync is in their login items so the problem won't be that they've restarted. Has anyone else noticed this? Sorry about the pun...
  4. Hi, We have all our BitTorrent Sync folder shares stored on our main server. From this server we copy the share keys and give them to employees. These shares must then be approved by the main server. We want to sync the existing shares via keys to a new server and then remove them from the old server. Is there a way to transfer the ownership of a folder share along with the key so that the new server receives the approval requests? Running BitTorrent Sync 1.4.93 on Yosemite 10.10.1 Thanks,
  5. Hi, One of our BitTorrent Sync users on a MacBook Air has almost all of our folders. He regularly needs access to all folders but this means his local BitTorrent Sync folder is 80+GB. When he starts up BitTorrent Sync it hangs on the 'loading...' screen for around 10 minutes before the folders appear and start sending/receiving. Is this just because Sync is working out all the changes? These folders are updated regularly by lots of users so seems likely however other users with only 40GB Sync folders don't notice this lag. Thanks,
  6. @colinabroad we've been having the same issue at you albeit entirely on MacBooks and a MacMini. Say we have an online peer and an offline peer with the same folder and subfolder share. The online peer deletes the subfolder. The offline peer then comes online and because they still had the subfolder when the online deletion happened it isn't recognised as a deletion for them. It's recognised as a new folder for the original online peer. Sorry if that's confusing.
  7. I think its that BitTorrent Sync is prioritising a folder being modified by one user over the same folder being deleted by another user when both are offline. There's no centralised user/server to log changes chronologically which means it's prioritising a data change (which could be important) over deletion.
  8. Hi, We're seeing an issue where deleted folders sometimes reappear. An employee was tidying up files and deleting some redundant folders inside a top level folder. He noticed that a folder he deleted then reappeared again. Could this be happening if there was someone with access to the top level folder who was offline while the deletion took place then came online and re-synced the deleted folder? If not then any ideas what could be causing this? Thank you,
  9. @RomanZ That's excellent news, thank you. We've rolled out BitTorrent Sync company wide now so it's good to know you guys are onto this.
  10. Hi, We're currently testing out BitTorrent Sync before we decide to adopt it for company wide use. We noticed a problem with iWorks files. As these are technically package files with assets inside, whenever they are sent to the .sync archive folder (because of a newer version) their assets (usually images) are stripped out. If we need to recover a previous version it could mean a lot of extra work if it's an image heavy file. Is this something BitTorrent Sync are aware of/plan to address? Thanks,
  11. Hi @RomanZ Does BitTorrent Sync have any way of knowing when two people are working on the same file at the same time? If this happens and both people do a lot of work it'll only keep the last saved version and the other will be sent to .sync\Archive and we'll have to dig it out. This could cost us a lot of time. If would be helpful if BTSync could recognise when a file is being edited by two people and automatically saving them as separate (conflict) files. Thanks,
  12. Hi, My company is looking to start using BitTorrent Sync on our network of Macs and so far we’re really impressed. One thing we’re concerned with though is the conflict resolution between files. When one file is opened between two users and they make different changes then save, it is the latest saved version that is kept while the other is sent to the sync archive. Does anyone know if there is a way to have both versions saved in the same place perhaps with filename.pages.conflict on the latest copy? Many thanks,