Don't Break Another Promise


mintwurm

Recommended Posts

Sync is prominently advertised as cross platform.

This is wrong: The most important feature of pro, selective sync, is not available on Linux.

It doesn't say so on the website.

Despite this shock, I decided to buy pro. The 2.2 release has given me confidence in your company and the features of pro (shared id for "my devices") are amazing.

The way I see it, the promise of cross platform sync is unfulfilled. Please don't release a 3.x version as a paid upgrade with true platform independency.

Right now the website is deceptive, you need to clarify the absence of selective sync on a major platform.

But if you implement it in the future that would be fine by me.

If you paywall a feature which is prominently promised right now, I would abandon sync.

Link to comment
Share on other sites

@mintwurm

One can't reach absolute cross-platformity for an application. Every OS has its own features and traits. OS X allows asterisks and colons in filenames while Windows won't. Windows allows to store huge amount of data in alt streams while Linux is limited to a single FS block for an xattr. As Sync is capable of carrying main function on several platforms - synchronize the data, we believe it is cross-platform. Its also pretty much conforms for what wiki says. Note, that this peculiarity about Linux is mentioned in Knowledge Base in both articles about selective sync and Linux.

 

Although I would totally agree that Linux incompatibility to Selective Sync should be mentioned on purchasing page - we'll update it shortly. If you made a purchase without realizing this fact - we can surely refund you.

 

I can't claim if / when this feature is going to be implemented - in Linux, its much more complex to integrate with shell than in OS X and Windows. As this request was mentioned on Feature Requests forum - it definitely won't be lost.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.